Still waiting for my refund 3 weeks… Still waiting for my refund 3 weeks later, the tracking says collected but it hasn't yet been delviered back to Mango. I have no way of contacting them, chatbot is useless and all my calls have been dropped.

Awful online customer service. Awful customer service.. Bought an item online, after 2 weeks it had not been dispatched.. contacted them and was told its on out way and given a trace code, and told will be with me in 3 days. A week later, still nothing, again lots of excuses. Tried to call, no luck. explained this is a gift, and i don't mind waiting if i know it will come.. told oh yes its on its way.. then refund out of the blue, sorry we don't have the item in stock.. and now they do not care about reaching a conclusion of there mistakes.

No delivery, no information As always wishing I checked here before ordering. My order has been on its way for days. Mango direct me to Evri and Evri tell me its 'on its way'. Mango customer service gave me back the same tracking information I gave them in my initial enquiry - so unhelpful! I wonder if it will ever arrive.

Still waiting I ordered from mango for the first time on Monday the 4th of march hoping the jeans I wanted would arrive by the Thursday to wear on a weekend trip. Unfortunately I didn't even get a shipping notification until the Friday. As I was away for the weekend I immediately used the Evri tracking link to deliver to a parcelshop location rather than mt flat. After a few days I got an email saying there had been an issue and my order would be delayed. It has been several days with no update. It's been 2 weeks since I've placed my order and I have no idea if or when it will arrive. I wish I'd read these reviews before ordering. Never again.

Victoria Beckham jewellery is cheap and not worth it at any price Saw the collaboration mango with Victoria beckham and excitedly got in early at the release to buy the gold plated necklace. Thinking it would be a piece to be proud of. It arrived in a huge box with a small box inside. But the box was bashed as it had been moving in this stupid oversized box. The box with the necklace was cheaper than the cheapest shop you can imagine. The bag was also. The necklace was not worth anything. It’s so disappointing. I’m annoyed at Mango and Victoria Beckham for this profiteering.