I received my usual catalog and… I received my usual catalog and immediately placed an order. I had to make some concessions due to size and color availability but I thought maybe COVID was causing more online activity than usual. I was a little taken aback by price increases and special COVID fees but I was ordering for Christmas so OK. Received an email acknowledgment right away and 15 days later, far too late to make other arrangements, I get a letter (that’s right, a snail mail letter) saying all six items I ordered were “no longer available”!?!? Take this to the bank I’ve placed my last “Chaddicks” order.

Chadwick's "VIP Club" is a SCAM Chadwick's "VIP Club" is a SCAM! AVOID THE $15 MONTHLY FEE! You will be required to send info with proof of purchase to a third-party site which, when received, is NEVER in the correct format. There are NO customer service people to speak with due to "high volume" of calls/online contacts - meaning they apparently do not have real customer service. Goods are shoddy, returns are costly (often more than the items purchased) so you will see NO savings from this site for sub-par, poorly made imports. There are many other options online offering better quality goods - with FREE shipping - so skip Chadwick's and ask friends who shop online whose sites they have had good experiences with. This will NOT be one of them!

Customers Beware Two Chadwicks representatives lied to me about my shipping refund that supposed to have been processed. Also the top I ordered was not the same color as shown on the site, false advertising. Talked to a representative on 04-30-24, she said it would cost 10.19 to return. The top cost 18+, I don't see how this company will grow with all the bad reviews.

What happened? I used to shop by catalog at Chadwicks and thought I would revisit the site after all these years. I thought they would still be fashionable and up to date and how mistaken I was! I am so disappointed, Montgomery Wards in the 80's had more up-to-date fashions. If it ain't broke, don't fix it. Please consider a better fashion buyer!

Wish there was a way to post a comment… Wish there was a way to post a comment without having to give even 1 star!!! Chadwicks epitomizes the worst in false advertising!!! First, how they offer a 15% off on your initial purchase. Nope!!! They don't even honor that if it is a sale item. Every single coupon is a joke!!! In this day of high competition in the internet shopping world, I wonder how ANYONE would ever want to shop Chadwicks. Shame on you for extremely poor customer service.