This company doesn't honor their… This company doesn't honor their merchandise credit even when it states: Has NO expiration date. Can be used on ANY future purchase. NOT TRUE! Customer Service is terrible. Will route you to customer service repeatedly as if you are being sent to someone who can help, then play dumb as if they do not know what they are doing. SAVE TIME, $$$, AND AGGRAVATION SHOP ELSEWHERE!!!!!!

Poor products & worse service Poor products & worse service - wish I'd read the reviews before ordering. Bought 3 items and paid really high shipping. 1 of the items was defective. I ended up returning all 3. Even though they cover return shipping on defective items, they still made me pay for return shipping "because the other 2 items are fine." Haha what? They would've had to cover the return shipping anyway, but they clearly don't care about how they treat customers. Plus their products are frumpy, high priced, low quality. Never again.

Needed business attire. I would give 3 articles of clothing a 5 star and 3 articles of clothing a 0 star. A pair of pants had no hem on one leg. I ordered 4 shirts all the same size, 2 fit perfectly,the other 2 pucker because they are so tight. I've not tried on another pair of pants or jacket yet, more may be revealed. I would say overall inconsistent with quality and sizing.

Wish there was a way to post a comment… Wish there was a way to post a comment without having to give even 1 star!!! Chadwicks epitomizes the worst in false advertising!!! First, how they offer a 15% off on your initial purchase. Nope!!! They don't even honor that if it is a sale item. Every single coupon is a joke!!! In this day of high competition in the internet shopping world, I wonder how ANYONE would ever want to shop Chadwicks. Shame on you for extremely poor customer service.

Customer service stinks! If you order from them, you'd better be sure you know what you're getting because the return policy is awful so you're just plain out of luck if you get something and find it has an odd fit like I did. (Almost to the point of defective but that didn't matter to them). I'm used to Lands End who has the most liberal return policy I've ever seen. Their policy is simply "Guaranteed, Period". Going from Lands End to this lousy service is a huge mistake!!