Chadwick's "VIP Club" is a SCAM Chadwick's "VIP Club" is a SCAM! AVOID THE $15 MONTHLY FEE! You will be required to send info with proof of purchase to a third-party site which, when received, is NEVER in the correct format. There are NO customer service people to speak with due to "high volume" of calls/online contacts - meaning they apparently do not have real customer service. Goods are shoddy, returns are costly (often more than the items purchased) so you will see NO savings from this site for sub-par, poorly made imports. There are many other options online offering better quality goods - with FREE shipping - so skip Chadwick's and ask friends who shop online whose sites they have had good experiences with. This will NOT be one of them!

Chadwicks refund wasn't even the total of merchandise ordered I placed an order with Chadwicks. When I received the order I requested an exchange for a different size. I never heard back over a month. Called them and was told I'd received a refund instead. Just found out that the refund doesn't even cover the cost of the merchandise. I received $7.00 less than the merchandise cost. All total, (taxes, shipping and handling, plus the extra $7.00 they didn't refund) I lost almost $20.00. I don't have the product and I'm out $20.00. Very poor customer service. I'll never order from Chadwicks or any of their affiliated companies again.

No one makes the quality and style of… No one makes the quality and style of classical cardigan sweaters like Chadwicks at a great price! I'm truly depressed. Please post if Chadwicks will come back? None of the other suggestions of similar companies hold a candle. They were great fit! Especially the smaller sizes.

Decent producs; POOR COMMUNICATION! In what universe does Chadwick's think it should not notify a customer that a pair of wool pants ordered in February is back ordered until August?! If you try to do the email "contact us", you MUST use one of their questions, and the back order question just takes you back to your order confirmation. I had to call, which is how I found out about the August date. No apology; no question abut whether I would like to cancel the order. Not even any surprise that the back order was so far back.

Poor products & worse service Poor products & worse service - wish I'd read the reviews before ordering. Bought 3 items and paid really high shipping. 1 of the items was defective. I ended up returning all 3. Even though they cover return shipping on defective items, they still made me pay for return shipping "because the other 2 items are fine." Haha what? They would've had to cover the return shipping anyway, but they clearly don't care about how they treat customers. Plus their products are frumpy, high priced, low quality. Never again.