Poor products & worse service Poor products & worse service - wish I'd read the reviews before ordering. Bought 3 items and paid really high shipping. 1 of the items was defective. I ended up returning all 3. Even though they cover return shipping on defective items, they still made me pay for return shipping "because the other 2 items are fine." Haha what? They would've had to cover the return shipping anyway, but they clearly don't care about how they treat customers. Plus their products are frumpy, high priced, low quality. Never again.

No one makes the quality and style of… No one makes the quality and style of classical cardigan sweaters like Chadwicks at a great price! I'm truly depressed. Please post if Chadwicks will come back? None of the other suggestions of similar companies hold a candle. They were great fit! Especially the smaller sizes.

No email confirmation of my phone order… No email confirmation of my phone order over 1 week ago. A month ago I received their most recent catalog, tried to order online, got “ the website is being improved” message. I then called the number on the site to phone in my order. The sales person took my order, payment & signed me up for the “VIP” program. No email confirmation. I think I got scammed. Do not do business with this company!!

This company doesn't honor their… This company doesn't honor their merchandise credit even when it states: Has NO expiration date. Can be used on ANY future purchase. NOT TRUE! Customer Service is terrible. Will route you to customer service repeatedly as if you are being sent to someone who can help, then play dumb as if they do not know what they are doing. SAVE TIME, $$$, AND AGGRAVATION SHOP ELSEWHERE!!!!!!

Customers Beware Two Chadwicks representatives lied to me about my shipping refund that supposed to have been processed. Also the top I ordered was not the same color as shown on the site, false advertising. Talked to a representative on 04-30-24, she said it would cost 10.19 to return. The top cost 18+, I don't see how this company will grow with all the bad reviews.