What happened? I used to shop by catalog at Chadwicks and thought I would revisit the site after all these years. I thought they would still be fashionable and up to date and how mistaken I was! I am so disappointed, Montgomery Wards in the 80's had more up-to-date fashions. If it ain't broke, don't fix it. Please consider a better fashion buyer!

This company doesn't honor their… This company doesn't honor their merchandise credit even when it states: Has NO expiration date. Can be used on ANY future purchase. NOT TRUE! Customer Service is terrible. Will route you to customer service repeatedly as if you are being sent to someone who can help, then play dumb as if they do not know what they are doing. SAVE TIME, $$$, AND AGGRAVATION SHOP ELSEWHERE!!!!!!

No email confirmation of my phone order… No email confirmation of my phone order over 1 week ago. A month ago I received their most recent catalog, tried to order online, got “ the website is being improved” message. I then called the number on the site to phone in my order. The sales person took my order, payment & signed me up for the “VIP” program. No email confirmation. I think I got scammed. Do not do business with this company!!

Chadwicks refund wasn't even the total of merchandise ordered I placed an order with Chadwicks. When I received the order I requested an exchange for a different size. I never heard back over a month. Called them and was told I'd received a refund instead. Just found out that the refund doesn't even cover the cost of the merchandise. I received $7.00 less than the merchandise cost. All total, (taxes, shipping and handling, plus the extra $7.00 they didn't refund) I lost almost $20.00. I don't have the product and I'm out $20.00. Very poor customer service. I'll never order from Chadwicks or any of their affiliated companies again.

Got ripped out by this company years… Got ripped out by this company years ago for over $150 worth of merchandise I paid for but never received. Fumbled upon the company again while searching for tall clothing. Read the reviews and see they are still ripping people off. Believe the reviews people. It's should be illegal for them to still be conducting business. Be aware! Don't, no matter how attractive their merchandise might be. They will take your money and send you nothing or a something you don't want.