Appaling customer service Appaling customer service. Ordered a necklace, and got different style earrings instead. When complained, got told I need to send them back and wait 14 days for a refund. No attempt to rectify the situation or offer to send a replacement. Won't use again.

Avoid skagen/Fossil Bought a watch from Skagen website. Order id: SKGB00132906 sent me a used or probably a display item from Fossil. No Plastic packaging, clearly from watch strap you can tell it's been used. Now extra hassel of returning this item. Pathetic service!! What a taste of time and energy. Please avoid!

I bought my Skagen watch from Myers… I bought my Skagen watch from Myers about 4 years ago. Since then it has need to have the battery changed twice and sent interstate for repai. Each time the cost to be including postage was approximately $70. I was advised to do this as could not change battery locally. Very disappointed with Skagen. Would never buy another one.

Felt I had to write this after reading… Felt I had to write this after reading so many bad reviews. Unfortunately, I only read them after I had placed my order, so then thought either I would never receive the goods or they would be very poor quality. To my surprise, neither is true! Within 4 days I have received two pairs of lovely earrings, packaged beautifully in tissue, plastic sealed bag, linen gift bag and white gift box. Delighted my fears were unfounded - sorry for those who didn't have such a great experience.

This company sent me a watch with a… This company sent me a watch with a flat battery! No one bothered to check the watch before dispatching! I contacted customer service via email! No reply whatsoever! I replaced the battery at a cost to myself. And now the watch isn’t waterproof any longer because that would have cost an extra £30.00 on top of the £ 7.00 I paid for the battery. I will never again purchase a Skagen or fossil watch again! Because there the same company!!!