I bought my Skagen watch from Myers… I bought my Skagen watch from Myers about 4 years ago. Since then it has need to have the battery changed twice and sent interstate for repai. Each time the cost to be including postage was approximately $70. I was advised to do this as could not change battery locally. Very disappointed with Skagen. Would never buy another one.

Poor Customer ‘Service’ During a recent trip abroad, my 5 year old Skagen Connect watch failed to sync with my iPhone, despite my repeatedly refreshing the App that I had on the phone. The watch was therefore useless. On my return, I have contacted Customer ‘Service’ UK three times. Each time they said a link would be emailed to me to enable a fresh syncing. Nothing has yet happened. I have two other simple Skagen watches which are stylish and reliable. If you require Customer ‘Service’ for anything more sophisticated, it may not be forthcoming.

Have to speak up for Skagen watches Have to speak up for Skagen watches. I saw poor reviews after submitting an on line order so worried about service, product and quality before it arrived. The watch is really nice, it came very quickly even though it was ordered in December. If I had any complaint thus far it’s that the site makes no reference to fact that if bracelet is too long links have to be removed by jeweller and instruction booklet enlosec with the watch for reducing size of bracelet did not apply to the watch I bought.

Appaling customer service Appaling customer service. Ordered a necklace, and got different style earrings instead. When complained, got told I need to send them back and wait 14 days for a refund. No attempt to rectify the situation or offer to send a replacement. Won't use again.

Skagen watch in for repair 3 times in 5 years… Skagen watch in for repair 3 times in 5 years. Replaced movement but movement failed again within 15 months of repair. Skagen's representative said that watch would be repaired free of charge or a replacement watch provided. This offer was rescinded after the watch was sent in for repair. They justified non repair on the basis that more than 6 months had lapsed since the previous repair. Can only strongly advise anyone looking to purchase Skagen to look elsewhere.