MA
GBPart 2: The new owners stole from previous customers! They will steal from you too! DO NOT TRUST THEM! Part 2. Since I can't comment back on my original review after the company responded, I will leave another review. After my first review the company basically gave me the same "copy and paste" response they give everyone. They stole money from us and then they tell us to pursue a chargeback though our banks. But they are fully aware that we only have roughly 60 days to do that and that the deadline is well past. Then they tell us we can also "pursue a claim as a creditor in the ABC". I have done this, but never got a response. My next step is to report them to the Federal Trade Commission, the Consumer Protection Division of my State Attorney General, and anywhere else I can report fraud.
Anna
GBBest subscription service! I’m always excited to open my Alltrue box and see what’s inside! I’ve never received a duplicate product because they have so many great items to choose from. The products are high quality and good value. I am impressed by Alltrue’s commitment to sustainability and supporting small businesses, particularly artisans in different parts of the world. My only subscription box because it covers everything from beauty to home decor to kitchen tools!
Annonymous
DEIcky... The fact that one of the original co-founders of Alltrue now is a VP for Retention Brands says it all. He lead the company into bankruptcy and continues to work for the brand through the new ownership. I never received the first box I ordered and then all of the sudden I started to get emails again from Alltrue. I was willing to give it another try but once I did some digging, a while back they filed "Assignment for the benefit of creditors" which is just a way to avoid bankruptcy, because they couldn't pay their debts. They then used the inventory, that was taken from small businesses and NEVER paid for or only partially paid for, to fill boxes under new ownership. They literally took other small businesses down with them. If they have rectified the situation or if this assumption is wrong, they need to be more transparent but I'm guessing its true and they didn't do anything to make things right. This company as well as Retention Brands just feel icky with the way they do business and I would honestly feel guilty buying from them know that they are profiting off small business they ruined.
Lillie Smith-Zimmerman
GBI truly do LOVE ❤️ this subscription… I truly do LOVE ❤️ this subscription box!!! I have ‘discovered’ so many wonderful products through CAUSEBOX/ALLTRUE! I regularly order products that I first learned about through the BOX. My biggest issue is with the delays in shipping AFTER the funds have been deducted from my account. I’m Not Happy with the increase in fees for this service, but I realize that the cost of EVERYTHING has increased recently. I would like to be able to select items from previous boxes that I especially liked.
Emily
GBExcellent products and service You folks have always been very helpful if I was sent the wrong thing or something damaged. I know it seems to have been a scramble to get everything working again after the company was in limbo for a few months but I’m definitely glad you’re back. Love to see the new items in the boxes, especially the surprise option.