Alltrue lives up to their name Alltrue lives up to their name. They have been very open and honest with the recent acquisition. Their products are thoughtfully picked and ethically sourced. Things happen, and when I received a defective product and reached out via email, I received a very prompt response with a fair solution. Alltrue is a great value for the full size products received. My daughter and I always look forward to opening the quarterly shipments.

Excellent products and service You folks have always been very helpful if I was sent the wrong thing or something damaged. I know it seems to have been a scramble to get everything working again after the company was in limbo for a few months but I’m definitely glad you’re back. Love to see the new items in the boxes, especially the surprise option.

Alltrue is a Keeper I joined the subscription when it was CauseBox, so I have been with this company through some changes (including some tough times). All in all, I find Alltrue to be a really solid subscription box company. The value for the money is incredible. I like that it is just 4 times a year/seasonal. I appreciate their mission of sustainability and supporting small businesses/artisans. The only reason I gave them 4 stars instead of 5 is because, having been with them for a while now, the inventory feels a little "stale". I look forward to seeing more new items as choices for the subscription box.

I am a big-time subscription gift… I am a big-time subscription gift shopper, and now Alltrue is at the top of my list. Not only do we love Alltrue's mission statement, but we love the products even more. And the customer service is stellar. How refreshing it is to deal with an actual person when an issue or question arises. I can't recommend Alltrue enough!

Part 2: The new owners stole from previous customers! They will steal from you too! DO NOT TRUST THEM! Part 2. Since I can't comment back on my original review after the company responded, I will leave another review. After my first review the company basically gave me the same "copy and paste" response they give everyone. They stole money from us and then they tell us to pursue a chargeback though our banks. But they are fully aware that we only have roughly 60 days to do that and that the deadline is well past. Then they tell us we can also "pursue a claim as a creditor in the ABC". I have done this, but never got a response. My next step is to report them to the Federal Trade Commission, the Consumer Protection Division of my State Attorney General, and anywhere else I can report fraud.