Alltrue is a Keeper I joined the subscription when it was CauseBox, so I have been with this company through some changes (including some tough times). All in all, I find Alltrue to be a really solid subscription box company. The value for the money is incredible. I like that it is just 4 times a year/seasonal. I appreciate their mission of sustainability and supporting small businesses/artisans. The only reason I gave them 4 stars instead of 5 is because, having been with them for a while now, the inventory feels a little "stale". I look forward to seeing more new items as choices for the subscription box.

Part 2: The new owners stole from previous customers! They will steal from you too! DO NOT TRUST THEM! Part 2. Since I can't comment back on my original review after the company responded, I will leave another review. After my first review the company basically gave me the same "copy and paste" response they give everyone. They stole money from us and then they tell us to pursue a chargeback though our banks. But they are fully aware that we only have roughly 60 days to do that and that the deadline is well past. Then they tell us we can also "pursue a claim as a creditor in the ABC". I have done this, but never got a response. My next step is to report them to the Federal Trade Commission, the Consumer Protection Division of my State Attorney General, and anywhere else I can report fraud.

Definitely Recommend The products are beautiful and the boxes are always full of wonderful surprises. If you don't want to be surprised, you can always go online and choose what you want. Anytime I've had an issue with a delivery, customer service has been amazing! I recently did not receive a box, and they shipped out another one free of charge the same day I contacted them!

Best subscription service! I’m always excited to open my Alltrue box and see what’s inside! I’ve never received a duplicate product because they have so many great items to choose from. The products are high quality and good value. I am impressed by Alltrue’s commitment to sustainability and supporting small businesses, particularly artisans in different parts of the world. My only subscription box because it covers everything from beauty to home decor to kitchen tools!

Excellent products and service You folks have always been very helpful if I was sent the wrong thing or something damaged. I know it seems to have been a scramble to get everything working again after the company was in limbo for a few months but I’m definitely glad you’re back. Love to see the new items in the boxes, especially the surprise option.