Alltrue is a Keeper I joined the subscription when it was CauseBox, so I have been with this company through some changes (including some tough times). All in all, I find Alltrue to be a really solid subscription box company. The value for the money is incredible. I like that it is just 4 times a year/seasonal. I appreciate their mission of sustainability and supporting small businesses/artisans. The only reason I gave them 4 stars instead of 5 is because, having been with them for a while now, the inventory feels a little "stale". I look forward to seeing more new items as choices for the subscription box.

Part 2: The new owners stole from previous customers! They will steal from you too! DO NOT TRUST THEM! Part 2. Since I can't comment back on my original review after the company responded, I will leave another review. After my first review the company basically gave me the same "copy and paste" response they give everyone. They stole money from us and then they tell us to pursue a chargeback though our banks. But they are fully aware that we only have roughly 60 days to do that and that the deadline is well past. Then they tell us we can also "pursue a claim as a creditor in the ABC". I have done this, but never got a response. My next step is to report them to the Federal Trade Commission, the Consumer Protection Division of my State Attorney General, and anywhere else I can report fraud.

Best subscription service! I’m always excited to open my Alltrue box and see what’s inside! I’ve never received a duplicate product because they have so many great items to choose from. The products are high quality and good value. I am impressed by Alltrue’s commitment to sustainability and supporting small businesses, particularly artisans in different parts of the world. My only subscription box because it covers everything from beauty to home decor to kitchen tools!

Slow delivery becomes no delivery & no refund Annual subscriber since 2020. I renewed for the third time in February 2022; made my spring box selections & just discovered this weekend that my delayed-longer-than-usual box will now never be arriving as the company has been bought out of bankruptcy by new owners who won't be honoring existing subscriptions. That's $220 for a big fat nothing as I found out way too late to claim back on my credit card. If zero stars were available I'd give that rating.

I've been a member for a couple of… I've been a member for a couple of years and have enjoyed the benefits of membership and the interesting products offered by Causebox/Alltrue. My hope is that Alltrue has recovered from their difficulties and can continue to offer good products from reputable sources. Since one of the best things about Alltrue is being able to help new and/or struggling entrepreneurs, I'm hoping this will continue. Thanks