Alltrue

California, 90291, Los Angeles, United States
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3.10
Based on 20 Reviews

5

45.00%

4

10.00%

3

0.00%

2

0.00%

1

45.00%
About Alltrue

Alltrue is a membership for those who want to shop consciously, develop community around shared values, learn about social and environmental issues, and take action about the things that matter to them. We are best known for our flagship quarterly subscription boxes and our seasonally curated Markets. All members get access to our Add-On Markets and seasonal pop-up shops, which are filled with some of our favorite ethical brands and products at up to 70% off. We are committed to delivering delightful goods made fairly and sustainably by brands doing their part to better the world. We believe everyone should have access to low-waste, sustainable alternatives without a price barrier to entry. We pride ourselves on connecting our members to brands that share our vision for creating well made, useful products that are made responsibly. As part of this membership, when you join Alltrue, you’ll receive our quarterly, seasonal curated box of 6-8 products that are community focused, ethically made, environmentally conscious, and impact driven. These products include everything from beauty, to home decor, to eco-friendly swaps to lifestyle items! But the membership is so much bigger than a box — you get exclusive access to seasonal markets, eco-friendly essentials, educational content, and a community that shares your values. And we’re adding more perks every season!

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MA
GB

Part 2: The new owners stole from previous customers! They will steal from you too! DO NOT TRUST THEM! Part 2. Since I can't comment back on my original review after the company responded, I will leave another review. After my first review the company basically gave me the same "copy and paste" response they give everyone. They stole money from us and then they tell us to pursue a chargeback though our banks. But they are fully aware that we only have roughly 60 days to do that and that the deadline is well past. Then they tell us we can also "pursue a claim as a creditor in the ABC". I have done this, but never got a response. My next step is to report them to the Federal Trade Commission, the Consumer Protection Division of my State Attorney General, and anywhere else I can report fraud.

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Annonymous
DE

Icky... The fact that one of the original co-founders of Alltrue now is a VP for Retention Brands says it all. He lead the company into bankruptcy and continues to work for the brand through the new ownership. I never received the first box I ordered and then all of the sudden I started to get emails again from Alltrue. I was willing to give it another try but once I did some digging, a while back they filed "Assignment for the benefit of creditors" which is just a way to avoid bankruptcy, because they couldn't pay their debts. They then used the inventory, that was taken from small businesses and NEVER paid for or only partially paid for, to fill boxes under new ownership. They literally took other small businesses down with them. If they have rectified the situation or if this assumption is wrong, they need to be more transparent but I'm guessing its true and they didn't do anything to make things right. This company as well as Retention Brands just feel icky with the way they do business and I would honestly feel guilty buying from them know that they are profiting off small business they ruined.

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Erin B
GB

Took my money and ran I had a subscription and they Took my money and ran...and don't send me your canned response about your bankruptcy. It's not my fault you don't know how to run your business and want to take my money to pay off your debts. Now I'm getting emails again to shop again! I'd rather flush my money in the toilet

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tenaya ma
GB

Avoid them if you value your $$ Paid for an annual subscription and only received 2 boxes. Logged in to find out they canceled my membership. Not too long after they sent me a renewal. I laughed so hard. They are still operating, selling products that they didn't pay their vendors for from past boxes. These scammers aren't gonna seen one more penny from me!

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Courtney
GB

I paid for a yearly subscription for I paid for a yearly subscription for these boxes and was enjoying the products. Then I got an email that they sold the business and my subscription is no longer valid, but asked if I’d like to sign up for ANOTHER YEAR!?!? Hahaha man this is horrible customer service and I do not trust them in anyway

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