I give them 2 stars because I really… I give them 2 stars because I really love the burner. However, I agree with a lot of the comments, all of the "scents" just smell like smoke. There are no distinct smells as advertised. I will purchase other incense as I know their cones are not the only ones that will work.

SCAM - bait and switch - would not allow any cacel They added product that costs 3 times the original product with no way to remove or end the transaction process - I wrote them that second and they responded 24 hours later it was too late - I literally emailed the second I saw what they were doing. Definition of bait and switch except their site locks you in

Thanks Thanks. They are beautiful and they arrived just in time for my mother-in-law’s visit

Big disappointment! The quality of the ceramic is terrible! Lots of bad areas, missed coloring and jagged edges in the ceramic, (looks cheap), is not as the photo. The different scent cones are not individually packed, the cones come all together in the same bag mixing and killing the individual scents (all cones are JUST SMOKEY smelling incense ). Bummed with spending my money on this product. Nothing relaxing about it! Just a smoke filled room and the irritation that the description of this product is NOT WHAT THEY SAY! DO NOT ORDER THIS PIECE OF JUNK! Not even a smooth smoke flow downward to represent the effect of a waterfall, it falls terribly short. What a disappointment ! Junk, junk, junk!

I went straight on their website and… I went straight on their website and ordered seven of these for Christmas ordered them on 12/28 of last year they shipped them 12/12 of last year I still have not received them I ordered seven of them if you go on their website and order these you will not receive them when you will not get a refund do not do it. They still don't know where mine's at.