I went straight on their website and… I went straight on their website and ordered seven of these for Christmas ordered them on 12/28 of last year they shipped them 12/12 of last year I still have not received them I ordered seven of them if you go on their website and order these you will not receive them when you will not get a refund do not do it. They still don't know where mine's at.

SCAM - bait and switch - would not allow any cacel They added product that costs 3 times the original product with no way to remove or end the transaction process - I wrote them that second and they responded 24 hours later it was too late - I literally emailed the second I saw what they were doing. Definition of bait and switch except their site locks you in

Good smell! I bought this for my partner. She really enjoys burning incense; we've tried a few, but this one is really wonderful! The burner includes cone incense; I tried some and was blown away by the aroma. It produces a lot of thick smoke, yet just enough to fill the entire space with the aroma. Compared to other incense we tried, the aroma lingers longer. I strongly advise doing this.

No fragrance other than burning wood. All the cones are together in one bag. So many are so close in color that you can't tell which is which. I burned one and all it smells like is burning wood. There is no fragrance whatsoever. I would not recommend this product.

DO NOT ORDER FROM INSCENTS WATERFALL DO NOT ORDER FROM INSCENTS WATERFALL! I ordered several units for gifts for a family party, but due a family death the party was cancelled. When I contacted Inscents Waterfall to initiate a return, they blocked me! Very poor customer service despite the easy return policy they advertise.