Thanks Thanks. They are beautiful and they arrived just in time for my mother-in-law’s visit

Highly stratified with my order Highly stratified with my order. I was some cones short in my first order and contacted them and they were very accommodating and replaced with no questions asked. so, with that I ordered a 2nd order. I'm very happy with both orders and would recommend ordering from them.

Unethical, Dishonest and Fraudulent I would give these suckers negative stars if there was such a thing. 1) they overcharged me 2) it was one of my wife's Christmas gifts and it smelled like nothing but smoke when we tried it out even though they claim to use 100% all natural ingredients that create a fruity aroma 3) granted, i ordered SLIGHTLY 2 months before Cmas, which did put me outside the time frame of their return policy, but i emailed them ASAP for a refund (only a day or 2 late) and they refused. Theyre a bunch of gypsy crooks and yall need to steer clear.

No fragrance other than burning wood. All the cones are together in one bag. So many are so close in color that you can't tell which is which. I burned one and all it smells like is burning wood. There is no fragrance whatsoever. I would not recommend this product.

Lost but not forgotten My package was to be delivered last week. Somehow, it ended up in Florida ( I live in Kentucky ). It had to be re-directed back to Indianapolis and I am still awaiting delivery. Now, I realize this is not inscentswsterfall.com’s fault. They prepped and shipped it on time. They took my concern and listened and were very professional in a reply. It felt great feeling as though my voice was heard! This was a great customer service experience!