Ordered waterfall on 9/26 Ordered waterfall on 9/26. Customer service was helpful in removing additional charges. However product not received as of this date. Tracking number comes up with nothing. Unable to reach company via email or phone. Amazing that they are still pushing their product on tv

Aromatic scent! Beautiful ceramic burner! I like the cones comes with the package. It has really good flow of smoke that makes the room smells so good. It really smells amazing! It helps me relaz after tiring day. This promotes and improve mental health status because it produce aromatic smells.

I give them 2 stars because I really… I give them 2 stars because I really love the burner. However, I agree with a lot of the comments, all of the "scents" just smell like smoke. There are no distinct smells as advertised. I will purchase other incense as I know their cones are not the only ones that will work.

Beneficial for mental health The waterfall has cute design. It includes scented cones, which I absolutely liked and truly enjoyed! The fragrances fill our room with a pleasant aroma. This aromatic experience makes me relax and calm which helps me focus on work. By using the aroma of the lightning cone, I can reduce my stress. This product is worth buying and beneficial to mental health.

Product not delivered I did not receive a product, so I called the company Looney Launcher. I was assisted by a lovely woman named “Lois”. She helped settle the issue, to my satisfaction. I believe Looney Launchers hire very courteous kind yet profession employees.