Lost but not forgotten My package was to be delivered last week. Somehow, it ended up in Florida ( I live in Kentucky ). It had to be re-directed back to Indianapolis and I am still awaiting delivery. Now, I realize this is not inscentswsterfall.com’s fault. They prepped and shipped it on time. They took my concern and listened and were very professional in a reply. It felt great feeling as though my voice was heard! This was a great customer service experience!

Thanks Thanks. They are beautiful and they arrived just in time for my mother-in-law’s visit

Good smell! I bought this for my partner. She really enjoys burning incense; we've tried a few, but this one is really wonderful! The burner includes cone incense; I tried some and was blown away by the aroma. It produces a lot of thick smoke, yet just enough to fill the entire space with the aroma. Compared to other incense we tried, the aroma lingers longer. I strongly advise doing this.

Try now! My favorite way of releasing my stress away. Each order comes with the incense stream itself and 100 incense cones that has different scent and has different calming effects. This really helps me to release my stress and gives me good sleep at night. Worth a try!

Unethical, Dishonest and Fraudulent I would give these suckers negative stars if there was such a thing. 1) they overcharged me 2) it was one of my wife's Christmas gifts and it smelled like nothing but smoke when we tried it out even though they claim to use 100% all natural ingredients that create a fruity aroma 3) granted, i ordered SLIGHTLY 2 months before Cmas, which did put me outside the time frame of their return policy, but i emailed them ASAP for a refund (only a day or 2 late) and they refused. Theyre a bunch of gypsy crooks and yall need to steer clear.