Lost but not forgotten My package was to be delivered last week. Somehow, it ended up in Florida ( I live in Kentucky ). It had to be re-directed back to Indianapolis and I am still awaiting delivery. Now, I realize this is not inscentswsterfall.com’s fault. They prepped and shipped it on time. They took my concern and listened and were very professional in a reply. It felt great feeling as though my voice was heard! This was a great customer service experience!

Thanks Thanks. They are beautiful and they arrived just in time for my mother-in-law’s visit

Aromatic scent! Beautiful ceramic burner! I like the cones comes with the package. It has really good flow of smoke that makes the room smells so good. It really smells amazing! It helps me relaz after tiring day. This promotes and improve mental health status because it produce aromatic smells.

Highly stratified with my order Highly stratified with my order. I was some cones short in my first order and contacted them and they were very accommodating and replaced with no questions asked. so, with that I ordered a 2nd order. I'm very happy with both orders and would recommend ordering from them.

I went straight on their website and… I went straight on their website and ordered seven of these for Christmas ordered them on 12/28 of last year they shipped them 12/12 of last year I still have not received them I ordered seven of them if you go on their website and order these you will not receive them when you will not get a refund do not do it. They still don't know where mine's at.