SCAM - bait and switch - would not allow any cacel They added product that costs 3 times the original product with no way to remove or end the transaction process - I wrote them that second and they responded 24 hours later it was too late - I literally emailed the second I saw what they were doing. Definition of bait and switch except their site locks you in

I went straight on their website and… I went straight on their website and ordered seven of these for Christmas ordered them on 12/28 of last year they shipped them 12/12 of last year I still have not received them I ordered seven of them if you go on their website and order these you will not receive them when you will not get a refund do not do it. They still don't know where mine's at.

Try now! My favorite way of releasing my stress away. Each order comes with the incense stream itself and 100 incense cones that has different scent and has different calming effects. This really helps me to release my stress and gives me good sleep at night. Worth a try!

Ordered waterfall on 9/26 Ordered waterfall on 9/26. Customer service was helpful in removing additional charges. However product not received as of this date. Tracking number comes up with nothing. Unable to reach company via email or phone. Amazing that they are still pushing their product on tv

Big disappointment! The quality of the ceramic is terrible! Lots of bad areas, missed coloring and jagged edges in the ceramic, (looks cheap), is not as the photo. The different scent cones are not individually packed, the cones come all together in the same bag mixing and killing the individual scents (all cones are JUST SMOKEY smelling incense ). Bummed with spending my money on this product. Nothing relaxing about it! Just a smoke filled room and the irritation that the description of this product is NOT WHAT THEY SAY! DO NOT ORDER THIS PIECE OF JUNK! Not even a smooth smoke flow downward to represent the effect of a waterfall, it falls terribly short. What a disappointment ! Junk, junk, junk!