SCAM - bait and switch - would not allow any cacel They added product that costs 3 times the original product with no way to remove or end the transaction process - I wrote them that second and they responded 24 hours later it was too late - I literally emailed the second I saw what they were doing. Definition of bait and switch except their site locks you in

Waterfall Is Nice, But... The waterfall holder is nice and works as advertised as long as there isn't any wind or air currents to divert the incense smoke. The included incense cones are low quality. The package says there are 10 different scents with varying mood/physiological effects. They are all thrown together, and I could only identify maybe 5-6 unique colors. They all smell exactly the same-not an especially desirable scent at that. Not only that, but they burn superfast. The company claims that only their cones will produce the waterfall effect, which is completely false.

Unethical, Dishonest and Fraudulent I would give these suckers negative stars if there was such a thing. 1) they overcharged me 2) it was one of my wife's Christmas gifts and it smelled like nothing but smoke when we tried it out even though they claim to use 100% all natural ingredients that create a fruity aroma 3) granted, i ordered SLIGHTLY 2 months before Cmas, which did put me outside the time frame of their return policy, but i emailed them ASAP for a refund (only a day or 2 late) and they refused. Theyre a bunch of gypsy crooks and yall need to steer clear.

Ordered waterfall on 9/26 Ordered waterfall on 9/26. Customer service was helpful in removing additional charges. However product not received as of this date. Tracking number comes up with nothing. Unable to reach company via email or phone. Amazing that they are still pushing their product on tv

Good smell! I bought this for my partner. She really enjoys burning incense; we've tried a few, but this one is really wonderful! The burner includes cone incense; I tried some and was blown away by the aroma. It produces a lot of thick smoke, yet just enough to fill the entire space with the aroma. Compared to other incense we tried, the aroma lingers longer. I strongly advise doing this.