Must try! I would like to give shoutout Inscents Waterfall! Never before have I loved incense more. I can unwind while using it, and the product is fantastic! It creates a pleasant atmosphere that is conducive to rest! Has to try!

I was just looking at the product and… I was just looking at the product and accidentally ordered the invents waterfall. I immediately sent out an email. The email gave me options of returning the item once I received it or keeping it and they would give me more cones! So I decided to keep it. I totally love the inscents waterfall, it is awesome during meditation or listening to music calming to watch.

Lost but not forgotten My package was to be delivered last week. Somehow, it ended up in Florida ( I live in Kentucky ). It had to be re-directed back to Indianapolis and I am still awaiting delivery. Now, I realize this is not inscentswsterfall.com’s fault. They prepped and shipped it on time. They took my concern and listened and were very professional in a reply. It felt great feeling as though my voice was heard! This was a great customer service experience!

No fragrance other than burning wood. All the cones are together in one bag. So many are so close in color that you can't tell which is which. I burned one and all it smells like is burning wood. There is no fragrance whatsoever. I would not recommend this product.

Ordered waterfall on 9/26 Ordered waterfall on 9/26. Customer service was helpful in removing additional charges. However product not received as of this date. Tracking number comes up with nothing. Unable to reach company via email or phone. Amazing that they are still pushing their product on tv