Carla Ashton
GBGood smell! I bought this for my partner. She really enjoys burning incense; we've tried a few, but this one is really wonderful! The burner includes cone incense; I tried some and was blown away by the aroma. It produces a lot of thick smoke, yet just enough to fill the entire space with the aroma. Compared to other incense we tried, the aroma lingers longer. I strongly advise doing this.
Emilia Holman
GBHighly stratified with my order Highly stratified with my order. I was some cones short in my first order and contacted them and they were very accommodating and replaced with no questions asked. so, with that I ordered a 2nd order. I'm very happy with both orders and would recommend ordering from them.
JV
GBI give them 2 stars because I really… I give them 2 stars because I really love the burner. However, I agree with a lot of the comments, all of the "scents" just smell like smoke. There are no distinct smells as advertised. I will purchase other incense as I know their cones are not the only ones that will work.
Dana Haynes
GBLost but not forgotten My package was to be delivered last week. Somehow, it ended up in Florida ( I live in Kentucky ). It had to be re-directed back to Indianapolis and I am still awaiting delivery. Now, I realize this is not inscentswsterfall.com’s fault. They prepped and shipped it on time. They took my concern and listened and were very professional in a reply. It felt great feeling as though my voice was heard! This was a great customer service experience!
customer
GBWaterfall Is Nice, But... The waterfall holder is nice and works as advertised as long as there isn't any wind or air currents to divert the incense smoke. The included incense cones are low quality. The package says there are 10 different scents with varying mood/physiological effects. They are all thrown together, and I could only identify maybe 5-6 unique colors. They all smell exactly the same-not an especially desirable scent at that. Not only that, but they burn superfast. The company claims that only their cones will produce the waterfall effect, which is completely false.