Product not delivered I did not receive a product, so I called the company Looney Launcher. I was assisted by a lovely woman named “Lois”. She helped settle the issue, to my satisfaction. I believe Looney Launchers hire very courteous kind yet profession employees.

Good smell! I bought this for my partner. She really enjoys burning incense; we've tried a few, but this one is really wonderful! The burner includes cone incense; I tried some and was blown away by the aroma. It produces a lot of thick smoke, yet just enough to fill the entire space with the aroma. Compared to other incense we tried, the aroma lingers longer. I strongly advise doing this.

Ordered waterfall on 9/26 Ordered waterfall on 9/26. Customer service was helpful in removing additional charges. However product not received as of this date. Tracking number comes up with nothing. Unable to reach company via email or phone. Amazing that they are still pushing their product on tv

Cool! I initially thought the incense diffuser was a lovely little thing, but it also came with 100 free essential oil cones and a plant base. Although each cone has an own aroma, they all smell delicious and will help you unwind. Compared to other incense that I tried, the aroma lingers longer. Must try!

No fragrance other than burning wood. All the cones are together in one bag. So many are so close in color that you can't tell which is which. I burned one and all it smells like is burning wood. There is no fragrance whatsoever. I would not recommend this product.