Cool! I initially thought the incense diffuser was a lovely little thing, but it also came with 100 free essential oil cones and a plant base. Although each cone has an own aroma, they all smell delicious and will help you unwind. Compared to other incense that I tried, the aroma lingers longer. Must try!

I give them 2 stars because I really… I give them 2 stars because I really love the burner. However, I agree with a lot of the comments, all of the "scents" just smell like smoke. There are no distinct smells as advertised. I will purchase other incense as I know their cones are not the only ones that will work.

Waterfall Is Nice, But... The waterfall holder is nice and works as advertised as long as there isn't any wind or air currents to divert the incense smoke. The included incense cones are low quality. The package says there are 10 different scents with varying mood/physiological effects. They are all thrown together, and I could only identify maybe 5-6 unique colors. They all smell exactly the same-not an especially desirable scent at that. Not only that, but they burn superfast. The company claims that only their cones will produce the waterfall effect, which is completely false.

Lost but not forgotten My package was to be delivered last week. Somehow, it ended up in Florida ( I live in Kentucky ). It had to be re-directed back to Indianapolis and I am still awaiting delivery. Now, I realize this is not inscentswsterfall.com’s fault. They prepped and shipped it on time. They took my concern and listened and were very professional in a reply. It felt great feeling as though my voice was heard! This was a great customer service experience!

Ordered waterfall on 9/26 Ordered waterfall on 9/26. Customer service was helpful in removing additional charges. However product not received as of this date. Tracking number comes up with nothing. Unable to reach company via email or phone. Amazing that they are still pushing their product on tv