Lynne Melvin
GBI am very happy with the service from Nick at Morningsave.com. I am very happy with the service from Nick (Mercatalyst) at Morningsave.com. I was trying to place an order on Feb. 15th but kept receiving an error message that I needed to try again later. This happened multiple times but I was finally able to place the order and received an acknowledgment for the order. However, I then discovered that I received TWO order acknowledgments. I quickly sent an email to the appropriate email address provided and received a response from Nick the next morning indicating that he was able to cancel the duplicate order. I am very grateful for Nick’s assistance!
Dan C
GBQuick Customer Service I recently had duplicated an order and missed the window to cancel online. CS responded quickly and canceled the order and issued a refund. A lot of businesses these days don’t put as much effort into helping a customer cancel and order, they prefer for it to go out and get billed, then let the customer deal with the return and possible freight charge. Thank you very much for making this simple for me.
Pam customer
GBI received a product from MorningSave… I received a product from MorningSave and the box was broken and was compromised and taped over with clear tape. I opened opposite end and discovered the incorrect manual, damaged accessory that was deliberately cut. Marvin from Merecast was very helpful and professional. I took the pictures and sent in for review. A refund was issued to my credit card. I have been doing business with MorningSave for many years with no issues. I totally recommend MorninSave.
Vicki McKenna
GBI purchased a defective item and I was… I purchased a defective item and I was not sure I would get help . But I did!! CJ emailed me a shipping label and return code and I should be receiving a refund! Easy and wow.. great customer service! Thank you!!
Rbaz
GBGreat Service! I have always had great service from Morning Save. This past order, i made an error and forgot to add my discount code. I quickly sent a note into Morning Save asking if it was too late. Jackie from Morning save responded promptly and had cancelled my order and sent me an email with instructions to resubmit the order and to add the discount code. This was very nice of her to do that!