I am very happy with the service from Nick at Morningsave.com. I am very happy with the service from Nick (Mercatalyst) at Morningsave.com. I was trying to place an order on Feb. 15th but kept receiving an error message that I needed to try again later. This happened multiple times but I was finally able to place the order and received an acknowledgment for the order. However, I then discovered that I received TWO order acknowledgments. I quickly sent an email to the appropriate email address provided and received a response from Nick the next morning indicating that he was able to cancel the duplicate order. I am very grateful for Nick’s assistance!

I purchased a defective item and I was… I purchased a defective item and I was not sure I would get help . But I did!! CJ emailed me a shipping label and return code and I should be receiving a refund! Easy and wow.. great customer service! Thank you!!

REFUND ON AN ITEM THAT DIDN'T WORK I didn't have my order # to give because I had placed so many orders for Christmas and couldn't tell which one was for the item I was needing to return. She was very quick to respond with just needing a little more information. When I first started the whole thing with having to return this, I was worried about even being able to return and get my money back so this was a big help.

Quick Response! Caitlin responded quickly to my email and fixed the issue I was having. Although I will not purchase from this particular vendor again, I will place orders with others through Morning Save. Thanks again Caitlin.

Quick Customer Service I recently had duplicated an order and missed the window to cancel online. CS responded quickly and canceled the order and issued a refund. A lot of businesses these days don’t put as much effort into helping a customer cancel and order, they prefer for it to go out and get billed, then let the customer deal with the return and possible freight charge. Thank you very much for making this simple for me.