KARLA MITCHELL
USREFUND ON AN ITEM THAT DIDN'T WORK I didn't have my order # to give because I had placed so many orders for Christmas and couldn't tell which one was for the item I was needing to return. She was very quick to respond with just needing a little more information. When I first started the whole thing with having to return this, I was worried about even being able to return and get my money back so this was a big help.
Rose Madrigal
USHappy with Vanity Mirror :) I originally ordered the Sharper Image SpaStudio 10” LED Vanity Mirror with Built-In Storage Trays for myself and my sister (Christmas gifts). I was very impressed with the quality, size of the mirror, convenient storage trays and awesome lighting. I was very happy with this purchase that I decided to order two more for my twin granddaughters. Truly an excellent purchase and to give as gifts as well! Also, Caitlan was very professional and was able to promptly assist me with my question. :)
DIANA
USCaitlin (Mercatalyst) resolved my issue I had ordered 99 Kind Bars thru morningsave.com & when I received them, the package was damaged in transit & 29 of the bars were lost. I contacted the seller & sent them some pictures of the damaged product. Although they could not replace the missing product, they did give me a credit on my account. GREAT CUSTOMER SERVICE!!
Dan C
USQuick Customer Service I recently had duplicated an order and missed the window to cancel online. CS responded quickly and canceled the order and issued a refund. A lot of businesses these days don’t put as much effort into helping a customer cancel and order, they prefer for it to go out and get billed, then let the customer deal with the return and possible freight charge. Thank you very much for making this simple for me.
Jill Beck
USRapid Response and Respected Ashely W. With Morning Save went above and beyond to refund my account for a product that was mislabeled or wrongly packaged. The MOST professional representation I have seen over email for the mere fact Ashely responded fast and with tact. Treated me as a person not a number. WOW! I will continue to use Morning Save website because of this experience. Thank you Ashley