Rapid Response and Respected Ashely W. With Morning Save went above and beyond to refund my account for a product that was mislabeled or wrongly packaged. The MOST professional representation I have seen over email for the mere fact Ashely responded fast and with tact. Treated me as a person not a number. WOW! I will continue to use Morning Save website because of this experience. Thank you Ashley

I purchased a refurbished Shark… I purchased a refurbished Shark Navigator vacuum cleaner only to find out when it arrived it was a vacuum used for upholstery, bare floors and carpet. I didn’t need this type of vacuum so I asked for a refund. No problem except I have to pay for shipping. Shipping is more than 1/2 the cost of the vacuum!! Not fair at all!! Very unhappy!! Robert Davis Oroville, CA

I am very happy with the service from Nick at Morningsave.com. I am very happy with the service from Nick (Mercatalyst) at Morningsave.com. I was trying to place an order on Feb. 15th but kept receiving an error message that I needed to try again later. This happened multiple times but I was finally able to place the order and received an acknowledgment for the order. However, I then discovered that I received TWO order acknowledgments. I quickly sent an email to the appropriate email address provided and received a response from Nick the next morning indicating that he was able to cancel the duplicate order. I am very grateful for Nick’s assistance!

REFUND ON AN ITEM THAT DIDN'T WORK I didn't have my order # to give because I had placed so many orders for Christmas and couldn't tell which one was for the item I was needing to return. She was very quick to respond with just needing a little more information. When I first started the whole thing with having to return this, I was worried about even being able to return and get my money back so this was a big help.

Great Customer Service Great Customer Service! My concerns were addressed with no problem whatsoever.