Great service for that one item that you absolutely must have I was looking for a Tumi backpack which Tumi does not sell in Europe. But through Big Apple Buddy I was able to buy it and it was delivered in excellent condition through FedEx. Luckily the bag itself was being sold at a hefty discount because the handling and shipping costs are not cheap. Of course, that's the price for ordering overseas and they are clearly mentioned upfront on their site before you order. I knew what I was getting into. From their communication and the included personal note you can also tell the service is run by people that care. Even after the item has been delivered, they checked to see if everything is in order.

Super fast delivery & extra kind staff Super fast delivery & extra kind staff - they sent out the product on 5th Jan, received it already on 9th Jan (and there was a weekend in between!). They were also really making sure that everything was fine with my order by even doing aftersales service and writing an email to check up on us if we are satisfied with the service and the product! :-) Very nice, keep on doing business like this guys, you are a positive example for everyone out there. Highly recommended! +++++

Nice service Very nice and gentle staff. Quick delivery. All the informations I needed were provided on the BAB-website, so there were no bad sursprises about tax costs or delivery time.

First Class Service, what a great little company! Phillis, the founder kept in touch with me through the whole process when I had any queries. I ordered a pair of Beats Fit Pro which are not released in the UK till sometime in 2022 - ordered on a Friday and they arrived 10 days later via FEDEX. I cannot fault the service, and yes you do pay a slight premium due to import tax etc but come on, it's way cheaper than flying to the US right! I would definitely use them again and cannot recommend them enough. Check out my podcast Tailoring Talk with Roberto Revilla for my Beats Fit Pro review along with a shout out to Big Apple Buddy if you want further reinforcement of their legitimacy!

Expensive service fees Expensive service fees for a product I can get direct from Razer today and they don't give an option for USA when I try to select my country for shipping. I do think some products would be worth it like the new graphics cards when they get them but God knows what the service fee for those will be.