
Rh Lo
DEVery good shop! They did take a few days to pack and to send, but I think it's totally fine. The items were securly packed - I ordered eyeshadow and was afraid it might break, they give lots of freebies which I was surprised by (I got a mini sunscreen, a lip tint and some serum samples + a free ffp2 mask). Shipping is quite expensive, but that's kind of implied when you have items sent from Korea. So I already knew it would be expensive. You can choose cheaper options, but I chose Fedex Express which was more expensive. But everything worked well. Keep in mind you have to pay customs too though! So all in all I had a pleasent experience and I will definetely order again, since the range of products is really nice!

Diana Kirchik
GBHorrible, never again! Horrible - every time half of the items are sold out, although shows it as "in stock". Then they refund in "points", refusing to refund to original payment method, so I have to buy again and everything is sold out again - complete lack of customer service and so much hassle. Shipping is expensive. Will not order again, please avoid them if you can! Yesstyle was perfect service and arrived in a week.

ella
GBHappy customer Processing and packing took 6 days then my items quickly arrived in the UK. Shipping was expensive because k packet isn't being used for UK orders anymore, a few shops like testerkorea aren't even shipping to the UK at all anymore so given the circumstances I understand the more expensive shipping. Everything arrived well packaged and safe. Even with expensive shipping everything worked out much cheaper than it would have been from anywhere else so I'm very happy. The order cost £40 before shipping and I didn't get any customs fees.

Tobias
ATNo customer service but product did arrive a few months late *read until end for update The product got held up at customs requiring certificates for import, but the company would not reply to any attempts to contact them to provide those certificates (I know certificates for these products exist, I just couldn't get them anywhere). They still haven't replied weeks after the products have been returned to them and haven't given me my money back either. Update: Never received any communication from them but somehow they managed to get the product here through another country. Took a few months, but I guess that deserves at least 2 stars since the product eventually did arrive.

Kate
CZOnce again Once again, the wait time before the pack has even been sent out was terrible, about two weeks, but at least I got an apology. The range here is great for when you're looking for something you can't find much else, and they even let customers request items which I personally find very convenient.