Testerkorea.com First time order from this company. Parcel received after 3 weeks, all products are exactly as described, with plenty of extra samples that I weren't aware of. The products are 100% genuine at the very low cost compared to local stores. Packaging were excellent, customer service were exceptional. I will definitely buy from testerkorea again

Satisfied with the service I've ordered a few times in 2015, 2017 and twice this year. From what I understood, there's been some changes in the teams and issues so I will only talk about my recent experience. This year, I've been using the request items service and I'm quite satisfied with it. The commission fee is not too expensive. I had to contact the CS team because I ordered products for a birthday and was late. I was worried I would not receive my items on time and asked them to take care of my order quickly. The CS team has been very helpful, they advised me to change the delivery method and were fast to ship the items so I could get them on time. Thanks to the service, the birthday was unforgettable and I'm very grateful for that. Please note for Fedex shipping option, Fedex will claim to pay some processing fees after shipping. It's not specific to this website but to Fedex. In addition, on the website, I may be wrong but I believe many items are not in stock, so when you order, there will be a delay, they will buy the products from different places/websites and then when they will have received everything, they will process to shipping, which is why orders may take some time to be sent. Overall, I will continue to order again and hope the website will continue to exist and deliver a good service.

Large selection of products with very… Large selection of products with very very good promotions. My order only took 7 days to arrive in the Netherlands, and that is amidst the Coronavirus!!! I will definitely order again!

Good but slow Very large choice of product, at their real price. You can also ask for products you want. But the preparation time is very long, sometimes the products are out of stock but you don't know until you already ordered them. And they never offer shipping costs, in fact it just gets more expensive the more you buy.

Terrible customer service - damaged goods and no answer in over 5 weeks! My products came damaged due to poor packaging, I have try to contact them several times, sent around 5 reminders, and in more than 5 weeks nobody reached out to me to explain. A serum leaked all over the products and cannot be used, and a sunscreen from Misha arrived with mold, absolutely disgusting! Additionally, I was also taxed as they changed the delivery method without informing me before. This was my second purchase, I did believe the store was serious. Well, they are not. I should've spent my money in a more trustworthy store like yesstyle. NEVER AGAIN!! DO NOT BUY FROM THEM!!