
Tran Nguyen
AUTesterkorea.com First time order from this company. Parcel received after 3 weeks, all products are exactly as described, with plenty of extra samples that I weren't aware of. The products are 100% genuine at the very low cost compared to local stores. Packaging were excellent, customer service were exceptional. I will definitely buy from testerkorea again

HJ
FRSatisfied with the service I've ordered a few times in 2015, 2017 and twice this year. From what I understood, there's been some changes in the teams and issues so I will only talk about my recent experience. This year, I've been using the request items service and I'm quite satisfied with it. The commission fee is not too expensive. I had to contact the CS team because I ordered products for a birthday and was late. I was worried I would not receive my items on time and asked them to take care of my order quickly. The CS team has been very helpful, they advised me to change the delivery method and were fast to ship the items so I could get them on time. Thanks to the service, the birthday was unforgettable and I'm very grateful for that. Please note for Fedex shipping option, Fedex will claim to pay some processing fees after shipping. It's not specific to this website but to Fedex. In addition, on the website, I may be wrong but I believe many items are not in stock, so when you order, there will be a delay, they will buy the products from different places/websites and then when they will have received everything, they will process to shipping, which is why orders may take some time to be sent. Overall, I will continue to order again and hope the website will continue to exist and deliver a good service.

Tobias
ATNo customer service but product did arrive a few months late *read until end for update The product got held up at customs requiring certificates for import, but the company would not reply to any attempts to contact them to provide those certificates (I know certificates for these products exist, I just couldn't get them anywhere). They still haven't replied weeks after the products have been returned to them and haven't given me my money back either. Update: Never received any communication from them but somehow they managed to get the product here through another country. Took a few months, but I guess that deserves at least 2 stars since the product eventually did arrive.

Sejin
SEVery happy with my order Very happy with my order. Took two days to ship out and less than three weeks to reach me in Sweden. Highly recommended!

ella
GBHappy customer Processing and packing took 6 days then my items quickly arrived in the UK. Shipping was expensive because k packet isn't being used for UK orders anymore, a few shops like testerkorea aren't even shipping to the UK at all anymore so given the circumstances I understand the more expensive shipping. Everything arrived well packaged and safe. Even with expensive shipping everything worked out much cheaper than it would have been from anywhere else so I'm very happy. The order cost £40 before shipping and I didn't get any customs fees.