Very unpleasant experience Hello! I received a parcel from Tester Korea today. Even thought the items I bought are very nice, I had a very bad experience. Unfortunately, I had to pay €50 and collect some paperwork for customs clearance in my country Latvia. I bought 6 items: two compact powders, one eye pad pack, mascara, eye liner and eye brow kit. I paid for it around €80, plus €50 for customs clearance. I don't think it was worth it. My country Latvia is steeling from citizens, and that is very sad... I won't be buying from you in the future anymore, because I have to go through so much hustle and headache to receive my parcel. I think that it could be cheaper and more pleasant for customers if Tester Korea could include customs fee in their service.

Face mask order to the UK Ordered some KF94 facemasks that you cannot find here in the UK. Received my order after two weeks. Order was complete and included free face masks that i was told i would get. Overall, I am very happy with my experience dealing with this South Korean company.

I have nice experience with… I have nice experience with testerkorea, I received my order faster than I expected and it came with few samples. So I'm happy and have nothing to complain.

Terrible customer service - damaged goods and no answer in over 5 weeks! My products came damaged due to poor packaging, I have try to contact them several times, sent around 5 reminders, and in more than 5 weeks nobody reached out to me to explain. A serum leaked all over the products and cannot be used, and a sunscreen from Misha arrived with mold, absolutely disgusting! Additionally, I was also taxed as they changed the delivery method without informing me before. This was my second purchase, I did believe the store was serious. Well, they are not. I should've spent my money in a more trustworthy store like yesstyle. NEVER AGAIN!! DO NOT BUY FROM THEM!!

Large selection of products with very… Large selection of products with very very good promotions. My order only took 7 days to arrive in the Netherlands, and that is amidst the Coronavirus!!! I will definitely order again!