Definitely worth it After having trouble with a promo code I emailed isinwheel customer support. Someone responded within a few minutes correcting the error. I immediately bought the scooter I wanted. My friends all spoke very highly of the brand so I wanted to see for myself. I was not disappointed. My package arrived quickly. You can feel that the scooter is well built and durable. I was very excited. The only downside I faced was the app was not working at the time for me change a few settings. Otherwise seamless and exceptional!

Amazing and wonderful product It’s very easy to setup, not heavy, easy to store, fit right in my car trunk, when I got it, with in seconds I was riding.it’s very comfortable, the foot rests is wide enough and I’ve already started recommending it to my friends and family members, I love the cruise mode, the max speed is good enough but for me personally I prefer for it to be a little more higher 😊,. Overall it’s a great product and I love it, I can’t wait for summer to start riding to school. Wonderful product, great job 👍👍👍👍👍

Remarkable scooter My son who was turning 13, wanted to get an Isinwheel scooter on his b'day. He chose the Isinwheel iX3 scooter which was surely an amazing scooter, but it was too heavy for him. When we told them after kind of 3months about this, Isinwheel people were kind to understand the situation & replace it for us. Terrific scooter, great service. I am impressed 👍

Isinwheel customer service goes above and beyond After a manufacturing defect that rendered my scooter unusable, Isinwheel went out of their way to rectify the problem by replacing my scooter with a new one. Though problems with e scooters are rare, know that when you do business with isinwheel, if anything from the factory ever goes wrong, they have your back. A brand you can trust.

TERRIBLE customer service Customer service sends repeated emails asking for information already sent, emails for reviews when they haven’t completed the service etc. Everytime I’ve emailed with an issue, they are always on “Holiday” and this time they couldn’t help me because they are remodeling their warehouse?! They do not honor their warranty and instead try to convince customers to accept $30 to repair at local shop and then sent ONE brake versus all the parts needed. They also sent NO instructions and said they do not have the wiring needed and asked if I could buy it locally. Ridiculous!