One tough machine I have owned the circooter pro 1600 for 2 years now. It survived my 16 yo son runs through the bush and jumps. Both my son and the scooter came out of it with bruises, broken headlights and broken break handle but mechanically it runs as designed. Recently the front wheel stopped working - it turned out that , I didn't know, you can turn on and off yourself pressing the headlight switch 3 times. Service guys were fairly quick to respond. Thank you.

Purchased a Christmas gift for my… Purchased a Christmas gift for my daughter, opened on Christmas Day and it was a dud. Lights wouldn’t work nothing, I contacted the company, talked with them over a few email and they sent a replacement scooter right away and it works better than ever. I’m very pleased with the customer service as well as the product.

Bought 2 of these electric scooters for… Bought 2 of these electric scooters for Christmas. One for my 11 year old son and one for my husband. It is perfect for both the speed adjustment modes make it so both can ride at their own levers. They were shopped and delivered super quick and the directions were easy to follow. The only two things I had an issue with were, I purchased one seat for my son to start out with. When my husband installed it it only lasted a day before the screws stripped out of where they screw into the other problem I had was the cable for one of the headlights pulled out of the lights:/ both things will probably be not too hard of a fix. About a week after delivery we received a complementary helmet with a bag and water bottle which was super awesome.

Remarkable scooter My son who was turning 13, wanted to get an Isinwheel scooter on his b'day. He chose the Isinwheel iX3 scooter which was surely an amazing scooter, but it was too heavy for him. When we told them after kind of 3months about this, Isinwheel people were kind to understand the situation & replace it for us. Terrific scooter, great service. I am impressed 👍

Isinwheel customer service goes above and beyond After a manufacturing defect that rendered my scooter unusable, Isinwheel went out of their way to rectify the problem by replacing my scooter with a new one. Though problems with e scooters are rare, know that when you do business with isinwheel, if anything from the factory ever goes wrong, they have your back. A brand you can trust.