Satisfied Customer The board is absolutely amazing and is very impressive. Recently one of the motors broke on my board and when i talked to a representative they wasted no time getting back to me and shipping out a new motor for FREE. The support and the product is absolutely amazing. The entire company deserves 5 stars and nothing less.

Bought 2 of these electric scooters for… Bought 2 of these electric scooters for Christmas. One for my 11 year old son and one for my husband. It is perfect for both the speed adjustment modes make it so both can ride at their own levers. They were shopped and delivered super quick and the directions were easy to follow. The only two things I had an issue with were, I purchased one seat for my son to start out with. When my husband installed it it only lasted a day before the screws stripped out of where they screw into the other problem I had was the cable for one of the headlights pulled out of the lights:/ both things will probably be not too hard of a fix. About a week after delivery we received a complementary helmet with a bag and water bottle which was super awesome.

Remarkable scooter My son who was turning 13, wanted to get an Isinwheel scooter on his b'day. He chose the Isinwheel iX3 scooter which was surely an amazing scooter, but it was too heavy for him. When we told them after kind of 3months about this, Isinwheel people were kind to understand the situation & replace it for us. Terrific scooter, great service. I am impressed 👍

Definitely worth it After having trouble with a promo code I emailed isinwheel customer support. Someone responded within a few minutes correcting the error. I immediately bought the scooter I wanted. My friends all spoke very highly of the brand so I wanted to see for myself. I was not disappointed. My package arrived quickly. You can feel that the scooter is well built and durable. I was very excited. The only downside I faced was the app was not working at the time for me change a few settings. Otherwise seamless and exceptional!

Terrible Experience Do not do business with this company. The first scooter I purchased was dead on arrival and had to be replaced. The replacement scooter after working for awhile is now completely inoperable. For 6 months Isinwheel has run me around with repair attempts that have all failed and absurd proposals to replace the scooter. The outcome is trashing the scooter and going with a different brand