Fiancé & I ordered 2 scooters. Fiancé & I ordered 2 scooters. Not even 2 weeks later they all go on sale for 50% (whatever we jumped the gun and overpaid) Mine came 3 days late & hers a week late (no biggie) Upon arrival her back fender was bent & rubbing the back wheel. Cool whatever we’ll buy one. None on the site. Reach out to support. Apparently they are all out of the s10 plus fender & assures me that Its no issue. *then never responds again* About a week in my GT2 starts making a popping sound whenever I touch the charger to it (not plugged in even) They assure me it’s normal *then never responds again* They ask me “to just try it out for a few days” By then I’m almost at my 30 day mark and they offer me a $20 refund I accept because we are just so fed up by this point. Long story short, scooters run great overall.. but the company is rude Brian & Emma

Amazing and wonderful product It’s very easy to setup, not heavy, easy to store, fit right in my car trunk, when I got it, with in seconds I was riding.it’s very comfortable, the foot rests is wide enough and I’ve already started recommending it to my friends and family members, I love the cruise mode, the max speed is good enough but for me personally I prefer for it to be a little more higher 😊,. Overall it’s a great product and I love it, I can’t wait for summer to start riding to school. Wonderful product, great job 👍👍👍👍👍

Terrible Experience Do not do business with this company. The first scooter I purchased was dead on arrival and had to be replaced. The replacement scooter after working for awhile is now completely inoperable. For 6 months Isinwheel has run me around with repair attempts that have all failed and absurd proposals to replace the scooter. The outcome is trashing the scooter and going with a different brand

I love our e-bikes I love our e-bikes. We ordered two- one white one black, one arrived within a week, the second one a few days later- We didn't want to spend a fortune but wanted quality. We researched many e-bikes and decided on the Isinwheele-USA brand. The instructions were easy to understand, good quality, sturdy build super bright headlight and tail light. I especially wanted a bike with fenders and a "luggage rack", these had both. I would totally reorder from this company.

Isinwheel GT2 Speed Issue Ran into an issue with my scooter only going 15.5 mph. Contacted support and they responded quickly. They told me what to do and gave me the reason why my speed was slow and not the recommended top speed. I done exactly what support told me and wow it work perfectly. Thanks Isinwheel support. I’m one happy customer.