Satisfied Customer The board is absolutely amazing and is very impressive. Recently one of the motors broke on my board and when i talked to a representative they wasted no time getting back to me and shipping out a new motor for FREE. The support and the product is absolutely amazing. The entire company deserves 5 stars and nothing less.

Isinwheel GT2 Speed Issue Ran into an issue with my scooter only going 15.5 mph. Contacted support and they responded quickly. They told me what to do and gave me the reason why my speed was slow and not the recommended top speed. I done exactly what support told me and wow it work perfectly. Thanks Isinwheel support. I’m one happy customer.

Remarkable scooter My son who was turning 13, wanted to get an Isinwheel scooter on his b'day. He chose the Isinwheel iX3 scooter which was surely an amazing scooter, but it was too heavy for him. When we told them after kind of 3months about this, Isinwheel people were kind to understand the situation & replace it for us. Terrific scooter, great service. I am impressed 👍

Happy with GT2 and customer support I purchased a GT2 and had a couple slight issues once assembled. I emailed support and they sent me instructions to correct and all went well. They even followed up to make sure we were good. The scooter is awesome and totally recommend it, especially if you plan on riding off pavement for any reason.

Awful customer service We bought the scooter for our son's birthday in February. Three weeks later it stopped working. Countless emails and phone calls and videos later they sent us a replacement part they deemed to be the solution. No instructions on how to replace just a piece in a bag. That was not in fact the problem and three months later his gift still does not work. Not they are closed for some holiday I'm. Not aware of for the next 4 days. Awful customer service.