Isinwheel customer service goes above and beyond After a manufacturing defect that rendered my scooter unusable, Isinwheel went out of their way to rectify the problem by replacing my scooter with a new one. Though problems with e scooters are rare, know that when you do business with isinwheel, if anything from the factory ever goes wrong, they have your back. A brand you can trust.

Satisfied Customer The board is absolutely amazing and is very impressive. Recently one of the motors broke on my board and when i talked to a representative they wasted no time getting back to me and shipping out a new motor for FREE. The support and the product is absolutely amazing. The entire company deserves 5 stars and nothing less.

Bought 2 of these electric scooters for… Bought 2 of these electric scooters for Christmas. One for my 11 year old son and one for my husband. It is perfect for both the speed adjustment modes make it so both can ride at their own levers. They were shopped and delivered super quick and the directions were easy to follow. The only two things I had an issue with were, I purchased one seat for my son to start out with. When my husband installed it it only lasted a day before the screws stripped out of where they screw into the other problem I had was the cable for one of the headlights pulled out of the lights:/ both things will probably be not too hard of a fix. About a week after delivery we received a complementary helmet with a bag and water bottle which was super awesome.

Reliable, affordable Isinwheel is a great company and my GT2 scooter has been great! It’s also a great bang for my buck! Even if I have issues, they have been quick to respond and help me out! Highly recommend their products!!!

Happy with GT2 and customer support I purchased a GT2 and had a couple slight issues once assembled. I emailed support and they sent me instructions to correct and all went well. They even followed up to make sure we were good. The scooter is awesome and totally recommend it, especially if you plan on riding off pavement for any reason.