Got my problem solved quickly After going thru several people that were not willing/able to assist me, Aleshia was able to recognize the issues with my order and implemented good solutions right away. Compared to the other people I interacted with (2 stars) Aleshia should get 11 out of 10.

Miguel was super helpful! Miguel was super helpful! I got my order ready to ship in one day!

Excellent customer service Excellent customer service. They helped me size and pick out a full system replacement for my home. No pressure sales , very good prices, carefully palletized and quickly shipped. VERY happy with purchase experience.

Sales and support The pricing and availability are very competitive. The online agents are very knowledgeable and helpful. Do your business here, you will not be disappointed. The response time was in minutes both times I reached out. I'm installing my mini-split now.

Bill in Sales and Brittany in Service… Bill in Sales and Brittany in Service were both excellent! Very knowledgeable, professional, kind and timely! Given my experience with HVAC Direct, I would certainly recommend you to others. Thank you and Best Regards, Jim Thompson