Kiayra June
GBWHATS GOING ON !! I love the app really I do I told so many people about it but this is the 2nd time I tried to place a order and my account always freeze just now I'm trying to order things for Christmas and it's Frozen just made a payment .. And then when we email you guys always take a long time to respond I'm just upset I'm going through this twice in a row ..
Janice Shomo
GBUnable to use Zebit for weeks I haven't been able to make any purchases for weeks now. I contacted customer service multiple times I keep being told that financing has been temporarily paused while they address matters with their platform. I keep getting generic answers whenever I reach out to them
Natalie
GBI've been with Zebit for over 10 years… I've been with Zebit for over 10 years and recently in the last 3 months I have not been able to place an order or get an email back from customer service. They could at least have an automated email stating they are shutting down or something. It was disheartening because I like to use Zebit for Christmas. It was very different this year because they never responded. Poor way to handle business zebit.
Darren Riggle
GBI purchased a washer in October of… I purchased a washer in October of 2021. I also purchased a 5 year geek squad service plan at the same time. My washer has been broken for over a week. The customer service number does not work and the help@zebit email does not respond. I should not have to pay a huge amount to have my washer repaired when I have a service plan agreement. Please respond to your customers. I would be happy if they could provide me with a copy of my geek squad service agreement, so I can prove to Best Buy that I do have it. Best buy says they have no record of it.
Mark Bunds
GBZebit is a wonderful source!!! Zebit is a wonderful source for finding recent products, shopping their features, and then getting the item information so you can purchase these... ...Somewhere other than Zebit. They are hugely overpriced. Every time I have shopped their pages and selected an item, then gone out to check prices, I find even the Zebit items "on sale" to be priced more than 15-25% above retail, even for "buy now" items. For 18 items of merchandise I have shopped for since I joined Zebit, I purchased all of them from merchants other than Zebit. I guess Zebit is useful for people who don't care how they spend, or those who cannot afford merchandise any other way, but for "convenient payments", there are far better companies out there, but cash always wins the day, and that's not Zebit's fault.