Darren Riggle
GBI purchased a washer in October of… I purchased a washer in October of 2021. I also purchased a 5 year geek squad service plan at the same time. My washer has been broken for over a week. The customer service number does not work and the help@zebit email does not respond. I should not have to pay a huge amount to have my washer repaired when I have a service plan agreement. Please respond to your customers. I would be happy if they could provide me with a copy of my geek squad service agreement, so I can prove to Best Buy that I do have it. Best buy says they have no record of it.
Janice Shomo
GBUnable to use Zebit for weeks I haven't been able to make any purchases for weeks now. I contacted customer service multiple times I keep being told that financing has been temporarily paused while they address matters with their platform. I keep getting generic answers whenever I reach out to them
cALi kiid
GBI started using Zebit in late 2020 I started using Zebit in late 2020. I've never had a bad experience and the low payments are unmatched. No BS either. I was able to furnish my office, easily. Zebit also has bulk food as well. Also, my go to for Christmas shopping. Must use responsibly. I highly recommend.
Joel
GBZebit is a good shopping service Zebit is a good shopping service, especially if you are looking for easy financing for products. Although the pricing on products is much higher than shopping in person, the financing option is easy and simple. Be aware that they charge a high "delivery" fee for soft goods such as gift certificates. I just see it as a finance charge :-)
customer
GBI had ordered a New Vizio 65"UHD 4K… I had ordered a New Vizio 65"UHD 4K Smart sense TV and as I was attempting to mount it my buddy looked at me and said look at the lower left corner of the TV- And when I did notice a crack in the screen. I needed assistance in mounting it, so it wasn't taken out of the box that day of delivery. I emailed customer support and explained the situation and they did an amazing job with setting up the pick-up and reversing the payments etc. I will be purchasing a TV from Zebit soon