Mark Mott
GBZebit went to a two factor… Zebit went to a two factor authorization process. I never receive the second email. I tried multiple times to resolve. Got as far as their bot resetting my password which wasn't the problem and something I didn't request. You can't call them due to the pandemic as they shuttered their "call" center. I did file a complaint with the FTC, and am working with the San Diego Business news on an investigative piece. Also looking at a potential class action based on the excessive delivery fees on their gift card deliveries.
TeeNuh
GBno response from customer service Like others here, the site says Under Maintenance and will not allow me to check out. I have emailed them multiple times and I am getting NO response from them. They are responding here on other reviews to email them, but why when they are not responding to emails? This all seems rather shady, especially with the review from one of their vendors saying they have not been paid.
JFINNIGAN
GBTruly a great place to shop Truly a great place to shop, when your credit ain’t so hot. I usually see some really poorly informed people who make w about this company, yes y will pay a little more but if tour credit us bad , what do y expect ?? I mean good credit means you are a candidate for the best rates and interest! Zebit gives almost everyone a chance to shop with great terms and speedy shipping! The inly issue I have with them is they still have nit returned their e certificate program, which was phenomenal! Pls return the program, I am begging you. Love your company!
Natalie
GBI've been with Zebit for over 10 years… I've been with Zebit for over 10 years and recently in the last 3 months I have not been able to place an order or get an email back from customer service. They could at least have an automated email stating they are shutting down or something. It was disheartening because I like to use Zebit for Christmas. It was very different this year because they never responded. Poor way to handle business zebit.
PATRICIA HORTON
GBFor months now customers cannot place… For months now customers cannot place orders. The company has put no statements out nor have even respected customers enough to at least sent an explanatory email. When you send an email questioning them they sent a very vaque reply that states they are addressing issues with their platform. I understand that they wont make a statement they are closing down because of fearing customers may take steps to avoid paying if they can no longer purchase, but there are people who do not owe yet are still customers... Christmas has to be the busiest time for them and the fact they still arent receiving orders on NOVEMBER 28th speaks volumes...