WHATS GOING ON !! I love the app really I do I told so many people about it but this is the 2nd time I tried to place a order and my account always freeze just now I'm trying to order things for Christmas and it's Frozen just made a payment .. And then when we email you guys always take a long time to respond I'm just upset I'm going through this twice in a row ..

Never received anything from them which… Never received anything from them which I found about several years ago with my employer. I have not used them in about 2 years & it would have been nice for them to send out communication their website will be down or they are going out of business. My thoughts, they are out of business.

Unable to use Zebit for weeks I haven't been able to make any purchases for weeks now. I contacted customer service multiple times I keep being told that financing has been temporarily paused while they address matters with their platform. I keep getting generic answers whenever I reach out to them

For months now customers cannot place… For months now customers cannot place orders. The company has put no statements out nor have even respected customers enough to at least sent an explanatory email. When you send an email questioning them they sent a very vaque reply that states they are addressing issues with their platform. I understand that they wont make a statement they are closing down because of fearing customers may take steps to avoid paying if they can no longer purchase, but there are people who do not owe yet are still customers... Christmas has to be the busiest time for them and the fact they still arent receiving orders on NOVEMBER 28th speaks volumes...

Zebit went to a two factor… Zebit went to a two factor authorization process. I never receive the second email. I tried multiple times to resolve. Got as far as their bot resetting my password which wasn't the problem and something I didn't request. You can't call them due to the pandemic as they shuttered their "call" center. I did file a complaint with the FTC, and am working with the San Diego Business news on an investigative piece. Also looking at a potential class action based on the excessive delivery fees on their gift card deliveries.