Elin Jones
GBRecommend Ive ordered from cokodive a few times and each time ive received my items in good condition (and they do make it clear that a damaged outer case isnt cause for refunds) and customer service has replied and helped quite a bit. The only issue has been that its been very slow to get (UK) here compared to other people ive seen make reviews. I really do recommend them and i plan to place another order soon :)
Shauna Dawson
GBOverall I’m giving them 4 stars Overall I’m giving them 4 stars, everything was legit and real merch. I preordered the noeasy jewel case from them and it came well packaged and intact, however it took them 10 days to post and I think it was only after I emailed that they remembered I’d ordered- i did. get the preorder stuff but I have a feeling they used leftover standard stuff as the frame card wasn’t a different colour (apparently the jewelcase frames are red) but I’m not fussy about photo cards so that’s okay. Overall would buy again from them I’d just make sure to send a little email to customer service if there’s no tracking info a few days after an album drop- wouldn’t leave it as long!
Hibah Chouhdry
GBPre-order stray kids no easy from cokodive!!!! I pre-ordered the stray kids no easy limited version of the album and I couldn't be happier, they sent an extra pc with the order and also had it all well packaged in bubble wrap so that nothing goes wrong with it. Im happy to say that I will be purchasing from cokodive again as theyre reliable and kind. Just to let anyone who finds this review helpful know, I live in the UK and the order came perfectly and even the box had no dents in it as it was quite sturdy. I hope this helps anyone contemplating with buying from cokodive as I 100% would recommend 😁
Victoria
GBHelped me out after delayed transit After some delays in shipping and arriving, Cokodive really went above and beyond for me after I was having trouble. I even managed to get refunds for two preorders, as I’m currently struggling financially and needed the money back. Despite their policy on refunding for preorders. They gave me a refund. Their parcels are always well packaged, I’ve never had any damages. It’s only on the rare occasion like with me do parcels not arrive on time. But 98% parcels arrive to me on the expected arrival date.
Louise Pham
GBMishap sorted Edited: I did have a mishap of not receiving inclusions with the photobook i ordered, however they made up for it by sending me other photocards. Their customer aftercare is remarkable, special thanks to Eunjie.