Recommend Ive ordered from cokodive a few times and each time ive received my items in good condition (and they do make it clear that a damaged outer case isnt cause for refunds) and customer service has replied and helped quite a bit. The only issue has been that its been very slow to get (UK) here compared to other people ive seen make reviews. I really do recommend them and i plan to place another order soon :)

AVOID! Pre ordered TXT’s new album from cokodive with the lucky draw photocards. Waited over a month since the release of the album for my order to get cancelled today due to a system error whereby they didn’t have enough stock to fulfil my order? Absolutely ridiculous to make me wait over a month and then cancel my order, offering me a lousy 10% discount as compensation. Avoid!! Edit: just wanted to add that they also delete 1 star reviews on their website - very shady

Recommend! Shipping took about two weeks (took over a week to be dispatched but then arrived within days) and the quality was as expected! I live in the UK. I was unsure at first about ordering but would order from here again if I really wanted something. Only issue is that prices are hiked up by £15-20 or so when converted but I understand that's how they make money and they are providing limited-edition items unavailable where I am.

Bad shipping and service I am very disappointed about my experience with buying on cocodive. i bought a package in January and Since then I didn’t get any tracking information, not even a tracking number! Althought I contacted them already a couple of times they still couldn’t give me any proper reason why my package was not even shipped and still isn’t! Bery frustrated, angry and disappointed especially because I had no birthday gift for one of my friends. Not buying from here again. Just hoping that one day my package arrives at my place.

Cokodive is awesome!!! Cokodive was first k pop shop that I used EVER. I really love buying here because my packages always come in good condition, usually fast and Cokodive always inform me about it's whereabouts. Also, Cokodive run a really nice group of people who always try their best so that their costumers can be happy and satisfied, and I really respect that. I would recommend Cokodive 100% to anyone who wants to buy k pop merch or even self care products. 😊💜