atrocious customer service! The website makes it easy to order. After that, good luck. I placed my order almost two weeks ago. I’ve been asking for shipment status and still have received no information. The link I was initially sent with shipment tracking info yielded nothing. Just a blank screen. Someone replied to my initial inquiry indicating I’d receive a reply subsequently on my shipment status - nothing. I’d rate the customer service as abysmal. Here’s a tip Druksell - when you inform a customer that they shall receive follow up in a specific time frame - it’s a good policy to take action on what you committed to doing!

Very happy Very happy! Product arrived in Denver from Bhutan exactly as expected. Thank you!

I loved the products there.Wanted a… I loved the products there.Wanted a specific mask which I was assured I would be given details over email I wasn't. Now that I have ordered for a different one and also paid for it I am getting no order updates

Wow I can’t believe my order came in a… Wow I can’t believe my order came in a week! I was expecting a month. When our Bhutan vacation was cut short March 6th without one last bit of shopping, I was so glad to find you online when I got home. Thanks for being so efficient. Love our dragon masks and love Bhutan!

hasn't arrived, can't track hasn't arrived, cannot track