Hasn't Really Paid Off... We were unaware of the 90 day requirement and submitted our puppy's claims when he was finished with his immunizations all at once. Of course, we weren't reimbursed for any of it. What's worse- we DID submit a claim within the 90 day time-frame later and the company denied it, claiming that they didn't "receive it" until the 91st day. We've not been reimbursed for anything.

PetFirst Pet Insurance should be part of every puppy kit. Our dog, Lillie, a 9-year-old Westie, has been covered by PetFirst Pet Insurance from the day we got her. We've had 2 major claims--one when she was 1-year-old and developed bladder stones that required emergency surgery and a second this past year when she needed treatent for skin cancer. She has recovered from both, thank goodness. PetFirst processed both claims promptly and covered 90% of our expenses after the $100 per incident deductible. PetFirst gives you peace of mind so you won't have to choose between treating your sick pet and avoiding financial hardship.

Don't waste your money! I'm not happy with their lack of coverage. My recently rescued cats both came down with tapeworms and then Giardia. Both claims were denied!!! Apparently they consider those preventable conditions, even though they'd been dewormed by the rescue. Since when is Giardia preventable? $800 in vet bills and medicine and they approved only $168 for ear infection. Don't waste your money!

Prompt service, easy to review claims Our rescue puppy has had quite a few issues the first 6 months of his life, and we have luckily had PetFirst to help us pay for his care. Once your claims have been processed, you can log into your account online, where you can review your claims and reimbursement. If a claim is denied, they explain in detail why the charge is not covered by insurance. Overall, PetFirst is very easy to use and makes vet care for sick animals much easier to afford.

Not what I expected. They charge a deductible for each claim submitted instead of a one time yearly deductible like most insurances. Not everything is included. I found a pet insurance that covers well, sick, and prevention also microchipping. 97% reminbursement after deductible is met. Mine was met in 2 visits. I wouldn't recommend petfirst. I only had them because I adopted a dog from a rescue and she came with 30 day pet insurance.