Purchased a purse that I rarely used Purchased a purse that I rarely used. The leather that connected the purse together eventually withered away and couldn’t use it anymore. Poor quality. And I’m very disappointed they market to black women, but then drop ship from China. I don’t recommend ordering anything from them.

My order was place in January and it… My order was place in January and it never arrived. Things happen. It's all in how you recover. Although, I didn't receive my merchandise, an apology and quick attentiveness to the problem was received. Carla graciously handled my issue and also apologized to me for never receiving my item. You know businesses are not perfect, things will happen and a customer will return and shop when the sales reps are kind and quickly expedite things to make the consumer as happy as much as they can inspite of the circumstances. Carla did just that. Will I return? Yes. Because they've gotten it right so many other times.

I own several pieces from the company… I own several pieces from the company that I just simply love, and so I remain supportive which is why my rating is a 3. However, I ordered a dress in August 2022 that I totally forgot about and only remembered when I was checking on the status of an order I made in September 2022. I am hopeful that the production and shipping issues improve soon. I really want this company to thrive, but in order to do so the pervasive problems with completing orders must be solved.

Tried to support a black owned… Tried to support a black owned business. Placed order Jan 14. Still no tracking as of today, April 1. Every time I reach out, Irish from customer service tells me to be patient, promises tracking info within a few days, still nothing. When I asked for a refund, she tells me wait 24 business days! Never again doing business with these scam artists

Company rebranded as Kelly Obi New York YA'LL, they have rebranded themselves as a company called Kelly Obi. They literally have the exact same clothes that Souk + Sepia had. I am sooooo annoyed because they truly were my favorite and turned out to be a fraud! smh! We have got to do better!!