I would like to thank Aly for her quick… I would like to thank Aly for her quick response to a E-mail I sent in reference to confirming my refund.My order # was UJSS129193.I am so happy for Souk +Sepia professionalism and always putting there customers first.Making sure customers are always satisfied with there orders. I will definitely continue to be a Loyal customer not only are there clothing unique and beautiful they are very Affordable. Thank you Mrs. Denise Lovett ❤️

RUN! Used to be my favorite brand, I purchased orders last year and loved what I received. I now have three orders that have been placed between 2 and 5 months ago, have received the same long winded and insubstantial emails that everyone else has about shipping delays, and after requesting a refund a month ago, got more run-around about how they’re transitioning into a new payment system (insert more rambling excuses here). They are unfortunately not to be trusted. They will take your money, keep it, and you will most likely never get your purchase into your hands. Don’t waste your money or energy here.

souk + SEPIA… Excellent products and customer service I ordered a few items from souk + SEPIA and they sent half of my order quickly. The hoodie dress was excellent quality and fit beautifully. An email was sent informing me that the other items were back ordered. I contacted them after a few weeks to inquire about my items and Grace responded promptly. She rectified the issue, addressed my concerns and politely assured me my items would be sent as soon as possible. Great job Grace! I definitely will be a return customer.

Scammed by LUX Suk - Order never received I placed an order with LUX Suk November 2022 and I still have not received my order 4 months later. I’ve emailed lux Suk numerous times, someone name Russ has responded stating they’d circle back around to me within 48 hours. I haven’t from this company since 12/14/2022.

Tried to support a black owned… Tried to support a black owned business. Placed order Jan 14. Still no tracking as of today, April 1. Every time I reach out, Irish from customer service tells me to be patient, promises tracking info within a few days, still nothing. When I asked for a refund, she tells me wait 24 business days! Never again doing business with these scam artists