As everyone else has mentioned As everyone else has mentioned, you have to call to cancel. It also has to be done during their hours which I believe are east coast, which makes it really difficult with my work schedule. There is a law that was passed making this illegal, I can't post the link to it as this site won't allow it. You can Google Senate Bill 313. Although they aren't in California, this still covers consumers in California! Perhaps this company should change their policy before they get reported. I have tried a few times now to cancel to no avail. That alone is enough to not want to use this company! Aside from that, the clothes are just ok, and the price really doesn't justify the amount of items you actually get in a month's time. I wish I would have read these reviews before getting sucked into this company!

Do not waste your time on subscribing… Do not waste your time on subscribing to this site. Their cancellation policy is very inconvenient. They have you call them to have it canceled and their custom service agents are so aggressive to push you to stay on the subscription. They do not have a variety of items for you to choose from.

In top of not canceling my… In top of not canceling my subscription. I have not received on box from them since the took money out last month. I keep calling them about it and they keep saying they are processing it and I should send an email. Where is it tired of run a rounds and lies. I'm reporting this company to my states Attorney office and New York's States Attorneys office.

Poor quality service and scammy… Poor quality service and scammy company. Would not recommend to anyone. It's incredibly hard to cancel their service -- only by phone, during certain hours -- and the cancellation is effective immediately regardless of if you've already paid for that month's service. In addition to that, the clothing is poor quality.

This company is a complete scam This company is a complete scam. I returned my last 3 items in September and was told I needed to do so, by their customer service representative, to cancel. Once they received my items, I called back in October and canceled. I was told, “ you have no outstanding items and we’ll cancel your account.” I received my confirmation email and moved along. A month later, I’m fighting a claims investigation with my bank because they charged me 200.00 stating 2 of the items were not returned. I didn’t keep their items and they already confirmed once the items were returned but now I have to fight to get my 200 back and that’s just very frustrating. Save your money and spend the extra 20.09 a month to do the style trial with Express. Better clothes, faster turn around and they’re not a scam.