Not meant for tall people I just received my first Haverdash box and was sorely disappointed. I was very excited to receive it but when I tried on the two sweaters that I ordered they were crop tops. I double-checked the website/models and they must've been wearing EXTREMELY high wasted jeans in the photo. Granted I am 5'11, but these two tops barely touched the middle of my torso. I will be canceling after this month, not only were these tops poorly exampled, but they do not offer Longs in pants. I would rather shop stores directly and spend the money since I know I'll be truly satisfied and not have such a long wait.

As everyone else has mentioned As everyone else has mentioned, you have to call to cancel. It also has to be done during their hours which I believe are east coast, which makes it really difficult with my work schedule. There is a law that was passed making this illegal, I can't post the link to it as this site won't allow it. You can Google Senate Bill 313. Although they aren't in California, this still covers consumers in California! Perhaps this company should change their policy before they get reported. I have tried a few times now to cancel to no avail. That alone is enough to not want to use this company! Aside from that, the clothes are just ok, and the price really doesn't justify the amount of items you actually get in a month's time. I wish I would have read these reviews before getting sucked into this company!

I hate services that make it impossible… I hate services that make it impossible to cancel. Once you contact them (and get off hold), you have to be firm that you want to cancel through five different sale pitches. Totally sucked for me and the salesperson. Not a company I would recommend at all.

Great price and selection This is the third rental service I have used and I love it. The price point is less than the competitors and I've been really happy with the selections. I also really like being able to mix my returns to keep loved items even longer without holding up future shipments. I have also found customer service super responsive the times I have need to work through an issue. They clearly care about their customers happiness.

This company is a complete scam This company is a complete scam. I returned my last 3 items in September and was told I needed to do so, by their customer service representative, to cancel. Once they received my items, I called back in October and canceled. I was told, “ you have no outstanding items and we’ll cancel your account.” I received my confirmation email and moved along. A month later, I’m fighting a claims investigation with my bank because they charged me 200.00 stating 2 of the items were not returned. I didn’t keep their items and they already confirmed once the items were returned but now I have to fight to get my 200 back and that’s just very frustrating. Save your money and spend the extra 20.09 a month to do the style trial with Express. Better clothes, faster turn around and they’re not a scam.