If I could give it zero starts I would - Scammy If I could give it zero starts I would. Signed up for a free trial, couldnt find enough things I liked for it to be worth it. Tried to cancel through their website, but they make you call on the phone. I tried email directly, they refused to process the cancelation on the phone. Their phone lines are only open M-F office hours, when I *also* work, and when I took break time to try, couldn't get on the line with anyone. Tried again today, got someone, they made me answer a million questions about different prices I might accept to stay even though I told them flat out I just wanted to cancel. They also won't refund for the month they charged, even though I didn't use the service, AND they won't let you use the month you already paid for unless you call and cancel directly on the day it renews. They'll only cancel if they can take away access for the time you've already paid for. Absolutely ridiculous. They're clearly running off making it impossible to cancel without losing a bunch of your time and money.

I've never actually received a box from… I've never actually received a box from them. I started getting billed monthly and despite having documented emails to the company requesting them to stop billing, they continue. I've now been billed for three months and have never received anything. I'm disputing with my credit card.

I hate services that make it impossible… I hate services that make it impossible to cancel. Once you contact them (and get off hold), you have to be firm that you want to cancel through five different sale pitches. Totally sucked for me and the salesperson. Not a company I would recommend at all.

I love the selection of clothes and… I love the selection of clothes and that new items are added a few times a week. However, things are often unavailable in my size within a day or two of being posted. Also, I wish there was an option to rent out more than three items and not have to return them all at once. I’ve notice shipping taking longer between boxes, even when you return notify a day or two before sending back.

As everyone else has mentioned As everyone else has mentioned, you have to call to cancel. It also has to be done during their hours which I believe are east coast, which makes it really difficult with my work schedule. There is a law that was passed making this illegal, I can't post the link to it as this site won't allow it. You can Google Senate Bill 313. Although they aren't in California, this still covers consumers in California! Perhaps this company should change their policy before they get reported. I have tried a few times now to cancel to no avail. That alone is enough to not want to use this company! Aside from that, the clothes are just ok, and the price really doesn't justify the amount of items you actually get in a month's time. I wish I would have read these reviews before getting sucked into this company!