Horrible Service; Charged for product but nothing shipped It's been exactly one month since I made my purchase, and nothing has been shipped out yet. It shouldn't take more than a month to process an order for shipment, unless the item was incorrectly listed as "in-stock" but has actually been out of stock and backordered the entire time. Not happy at all, starting to think this is a scam company. I'll update if or when they either respond to my emails or actually ship what I ordered. **update** Eventually received a full refund

Delay in order shipment and no confirmation I have ordered a Samsung book cover on 17thJul21. Yet get shipping details and confirmation on when can I receive the item. Every time I reach out to support team, get standard reply that "we are working on your ticket". No more shopping here. Requesting for refund if order can not be processed.

Hi Storepaperoomates The only issue I had was response times with email took long, but the company has a lot of tickets to process and limited staff so if you buy something you'll need patience with your orders feedback from staff. Requested a cancelation of my order and got a refund within 2 days.

cancelled order....why? ordered a pair of rollers, was charged by credit card, told the order was being processed, then 2 days later order was refunded - no explanation -very poor slow customer service getting back to me. need a answer as to why order was cancelled.

The WhatsApp asistance was awesome The WhatsApp asistance was awesome! Polite, helpful, competent! The 5 stars rating is only for Dylan! But the whole on line procedures, logistics and shipping sucked! I will never buy from this shop again.