If I could rate 0 I would If I could rate 0 I would! After 2 months I still haven't received my parcel. Apparently, they chose the longest cheapest shipping route possible! definitely not going to purchase anything from them again

4 months and still no order I have been trying to get a response to my order since May. I have sent multiple support ticket requests with no response. Impossible to get responses from this company. It is almost August, it shouldn’t take this long!

cancelled order....why? ordered a pair of rollers, was charged by credit card, told the order was being processed, then 2 days later order was refunded - no explanation -very poor slow customer service getting back to me. need a answer as to why order was cancelled.

Long periods of no feedback There was quite a long wait during the "I've paid and now I'm waiting for the next step" phase of the process. and I know it's a fine line between spamming your customer and letting them know that things are still happening. Even an auto-generated, every 2/3 days with an update? Tricky, because it could become insincere. Subsequently, I saw a mail about PayPal withholding funds so I'm not sure if that was linked but again, notify the customer at the time of purchase? Otherwise, very happy the bulb arrived eventually if somewhat later than the advertised lead time.

Deliver Almost Wrong Items Deliver almost wrong items to me. Although stated available stock but replace me other items. If no stock, your supplier have to inform and refund. Really bad for your services.