BEWARE Mercari does NOT support… BEWARE Mercari does NOT support sellers. If a buyer lies and says you sent them a rock instead of a gold necklace, Mercari will side with the buyer and the seller will be at a loss. No matter what the seller does, not matter what evidence the seller has, they do not care about the sellers… because they make money off the buyers. Also, their buyer fees are super high. Mercari does not care… I repeat, they do not care about sellers at all!!! Save yourself a headache, your money, and your product and go to Poshmark instead, they are fair and treat buyers and sellers with respect and dignity.

Scammers all the way! As a seller and buyer I will never use them again. Selling, unjustified doubling of shipping charges after sale is complete. This is called bait and switch fraud in any other context. Zero customer service. Kafka-esque circular non communication. Their new return policy is absurd. Buying, their new fees are as absurd as their new return policy.

I have made 5 transactions in the past 2 weeks I have made 5 transactions in the last 2 weeks on Mercari. All went smoothly until the last one, when a subwoofer arrived that wasn't packed to well and was damaged. I contacted Mercari and customer service was awesome. Yes, there is payment processing fees and service fees, but I still paid less on Mercari than I would have on eBay. One of my purchases was a fairly new Denon Networking 7.1 receiver was $75 plus $40 shipping. The thing is absolutely amazing and weighs 30 lbs On eBay it was $175 plus $50 shipping! I'll pass

All of the sudden I could not send a… All of the sudden I could not send a message or offer to a seller on an item I wanted. I didn't really care for that as I had not done anything wrong or inappropriate. I had made a comment on the boots that they needed new soles, even though the seller listed as in good condition. After a month + that comment was not approved. Today, when trying to make an offer I was informed I could not contact the seller or make comments. So I deleted my account in response. Good luck with your business model as it certainly put me off. Deleting your app and leaving this review. Stan Horstman in Norcal

Goodbye Mercari I've been using Mercari for years and am going to have to stop. You are trying to attract sellers but losing buyers with these new fees. A whole $15 on top of the purchase price and shipping??? This is not going to end well..