Mercari U.S.

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1.60
Based on 20 Reviews

5

0.00%

4

5.00%

3

10.00%

2

25.00%

1

60.00%
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Juann Kbaallero
GB

I don’t like Mercari anymore I don’t like Mercari anymore because I noticed some extra fees. I was purchasing an item this week and noticed how the price increased when checking out due to some junk fees. I noticed that Mercari now charges fees for transaction, and payment processing, which increases the item’s price a bit much. On the other hand, other platforms, such as eBay, and Etsy, only charge sales tax and shipping because the transaction fee is paid by the sellers and not the buyer. I left Mercari. What a pitty cuz I just to buy on Mercarí.

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Jaime Knout
GB

False Advertising I purchased a necklace listed as an authentic Tiffany and Co. brand. In January of this year. It is now April and the silver on the necklace is tarnished. Because their policy is 15 days you have to make a complaint they can’t do anything about it at all. Not even investigate and message the seller about false advertising. A real Tiffany necklace will probably not tarnish at 15 days but did at 4 months. Ridiculous. I do not trust Mercari anymore as it appears there is no way for them to regulate the sellers items and advertising

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cid
GB

Definitely not a good shopping experience Wow, are these people for real? on their website It says we ship to the 50 states I live in Alaska and one of those 50 states they say they don’t ship to Alaska. They only ship to the 50 states WTH I cannot believe this must be these people didn’t go to school. they charge my credit card. I have not got a shipping confirmation yet, they keep going round and round. I cannot even message the seller. It is grayed out. I want everyone to know that they should shop elsewhere. This is not a good buyer site. Called seven of their customer service numbers and you cannot talk to anyone. I will not give out my phone number to these people. Other reviewers say they call your number once they get it and harass you I can believe it.

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Brent Adams
GB

I have made 5 transactions in the past 2 weeks I have made 5 transactions in the last 2 weeks on Mercari. All went smoothly until the last one, when a subwoofer arrived that wasn't packed to well and was damaged. I contacted Mercari and customer service was awesome. Yes, there is payment processing fees and service fees, but I still paid less on Mercari than I would have on eBay. One of my purchases was a fairly new Denon Networking 7.1 receiver was $75 plus $40 shipping. The thing is absolutely amazing and weighs 30 lbs On eBay it was $175 plus $50 shipping! I'll pass

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GG
GB

BEWARE Mercari does NOT support… BEWARE Mercari does NOT support sellers. If a buyer lies and says you sent them a rock instead of a gold necklace, Mercari will side with the buyer and the seller will be at a loss. No matter what the seller does, not matter what evidence the seller has, they do not care about the sellers… because they make money off the buyers. Also, their buyer fees are super high. Mercari does not care… I repeat, they do not care about sellers at all!!! Save yourself a headache, your money, and your product and go to Poshmark instead, they are fair and treat buyers and sellers with respect and dignity.

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