Mercari frequently updates its… Mercari frequently updates its policies, such as adjusting shipping prices, and initially required sellers to manually update their listings to reflect these changes, which seemed questionable. Lately, Mercari has stopped charging sellers selling fees, instead shifting the cost to buyers. This change has made buyers less willing to pay for service fees on top of shipping and taxes, resulting in fewer sales. Additionally, Mercari now charges sellers a $2 fee for withdrawing any amount of balance, every.single. time, which is excessive!! When buyers stop making purchases on Mercari, sellers don't make sales, which means Mercari doesn't earn any revenue. Bad decision Mercari.

Mercari provided me with a duplicate label… I am a seller on Mercari and I shipped out a package with the label Mercari provided. Dropped off the package off to the post office Monday April 29, 2024. Waited 24 hours for the package to start tracking and it never did. I write out a personalized letters to everyone so I remembered the name of the person I sent the item to. Upon looking at the actual shipping label I discovered Mercari SENT ME A DUPLICATE LABEL from a previous order. I reached out to Mercari to ask for help and of course they couldn’t own up to their mistakes and said there was nothing they could do. I spent a majority of my morning calling the post office in a different state trying to intercept this package. I almost got scammed out of 36.00$ thanks to Mercari. Good job protecting me as a seller. 10/10 do not recommend using this platform to buy or sell

Definitely not a good shopping experience Wow, are these people for real? on their website It says we ship to the 50 states I live in Alaska and one of those 50 states they say they don’t ship to Alaska. They only ship to the 50 states WTH I cannot believe this must be these people didn’t go to school. they charge my credit card. I have not got a shipping confirmation yet, they keep going round and round. I cannot even message the seller. It is grayed out. I want everyone to know that they should shop elsewhere. This is not a good buyer site. Called seven of their customer service numbers and you cannot talk to anyone. I will not give out my phone number to these people. Other reviewers say they call your number once they get it and harass you I can believe it.

Bad shipping services Ordered a robe 6 days ago tomorrow will be 7 days and still have not received it. Now I know it was $3.99 shipping. Will not order again from Mercari. It is $3.99 Shipping & Payments $3.99 3+ days from Virginia and then it has a processing fee and another Fee. Done with Mercari!

0 STARS!! Scam for sellers. 0 STARS!!! NO SELLER PROTECTIIN!!!! I have been selling my estate online after selling my house and moving my lifelong treasures into storage and then Into a local shop since Dec 2020. In 4.5 years I have had 4 buyers say items broke, 3 showing no photi proof of actual item. Items totaled a bit over 600$. I was not once reimbursed even showing photos my shipping methods were consistent with "MERCARI'S POLICY." BUYER'S RETURN IS HONORED REGARDLESS OF REASON. I am reviewing now due to my 300$ ring sale being returned due to buyer's "Need to prioritize expenses." THERE IS NO POLICY HONORED OR SAFETY FOR SELLERS. We spend hours photographing, packaging, polishing, etc and loose or sake and often the entire worth of our item if the buyer claims it is broken as law states one cannot mail (return) broken items. LOOK DEEPER THAN TGE 0 SELLING FEES. I BELIEVE MERCARI IS PURCHASING OUR VALUABLE ITEMS AND STEALING THEM. 0 SELLING FEE, COME ON MERCARI!!!!!! PROTECT THE PEOPLE KEEPING YOU IN BUSINESS, HOWEVER WE ARE ACTUALLY DOING THIS. SCAM COMPANY! -OWLHEART111....5STAR SELLER