Great boots very cute My experience was a good one I love the boots I got. I ordered on two separate occasions and the boots are beautiful and comfortable and exactly what I hoped for. Only problem I had was they took almost a month to arrive and package was simple shrink wrap instead of a proper box. I do see I’m one of the lucky ones given the other reviews apparently

I will NEVER order from ths company… I will NEVER order from ths company again. I purchased twp pairs of shoes & only one pair fit. The other turned out to be a HUGE disappointment. Certainly not as advertised. There is no way to contact them or return address to send them back for a refund! The pair that doesn't fit will be donated to a homeless shelter, since I will get no satisfaction from this company!

The clothes I ordered took over 2… The clothes I ordered took over 2 months to come and were promised by christmas. Nothing I ordered resembled the pictures online. Very poor material and horrendous stitching on jacket and sweatshirt was not oversized and could fairly fit a 12 year old girl

Fake shoes and bad customer service Do not order from this website! My mother got me the "birkenstocks" for Christmas, besides the fact that they didn't fit me they turned out to be cheap knock offs. They came wrapped in plastic and smelt so bad we had to put them outside. When we got in touch for a full refund as per their return policy, they refused and only offered a 15% refund. We told them again that we would like a full refund, the refused AGAIN and sent quite the unprofessional email.

You won't be able to returned anything You won't be able to returned anything, I order a sweatshirt even though I followed their size chart it was too small, I was offered a refund off 50% of the cost of the item and keep it, plus coupons for further shopping, to me it doesn't make sense to keep something that it doesn't fit. Customer service is terrible. Don't shop from this website not worth it :(