Jessica Acevedo
USCouldn’t give 0 stars so I settled for… Couldn’t give 0 stars so I settled for 1. Do not buy from this company. Cheap material and you do not get what is advertised. I paid $20 for fast 3 day delivery and package still arrived 2 weeks later. No number to call only email and they do not refund you all your money for merchandise, let alone the shipping. Total dissatisfaction!!!!
Courtenay Ryan
USThe clothes I ordered took over 2… The clothes I ordered took over 2 months to come and were promised by christmas. Nothing I ordered resembled the pictures online. Very poor material and horrendous stitching on jacket and sweatshirt was not oversized and could fairly fit a 12 year old girl
Doc Marten’s Fan
USThe obviously fake Doc Martens I… The obviously fake Doc Martens I received were not only a sad knockoff, they didn’t fit. The chemical smell was so strong that I had to try them on outside. As a Doc Martens fan for over 30 yrs, I’m insulted that they thought the poor stitching, misplaced insert, & obvious lack of detail would be acceptable, especially for the price. I ordered a size 9 & they fit like a size 8. I could’ve gotten a real, quality pair of Docs for the same price, but since my shoe size is common therefore runs out quickly, I bought them from upustyle. That’s what I get for being impatient & not having confidence in Docs to restock my size. They have been emailing me for over a year to write a review yet I’m not allowed to submit the correct date. Trying to return them was an expensive act of Congress so I donated them.
Robin C.
USPoor Policy! The shoes purchased did not fit and your company would not take them back unless I paid the shipping to China! They also initially offered me a 15% refund, which was ridiculous! After several emails back and forth, and a LOT of my time and effort, I finally was able to get a 75% refund. That was almost acceptable, but then I was stuck with a brand new pair of shoes that I couldn't wear! Your company either needs to stand behind your products in a MUCH better fashion or make it clear before a customer orders that you have NO return OR refund policy!
Maria Amaya
USYou won't be able to returned anything You won't be able to returned anything, I order a sweatshirt even though I followed their size chart it was too small, I was offered a refund off 50% of the cost of the item and keep it, plus coupons for further shopping, to me it doesn't make sense to keep something that it doesn't fit. Customer service is terrible. Don't shop from this website not worth it :(