Bernice Fulmore
GBI ALMOST placed an order from this… I ALMOST placed an order from this site...but Something caught my attention and made me hesitant.When I clicked on the item description, one of the category descriptive words (that was highlighted in bold print) was misspelled. This prompted me to read the site reviews; which, as you can see, are ALL horrible. I wish Google would place a rating on their search results based on customer experience reviews. This would eliminate so many people from being "taken for a ride."
Brian Shurtleff
GBHorrible Company Giving 1 star because there is no option for 0 star. Ordered Birckenstock shoes for my wife for Christmas. I've now sent four different emails to them trying to get a different size and they will not respond to anything. I've sent them my order number, receipt, and explanation of everything. I'll never use this company again and will continue to write negative reviews for them. Lesson learned. Never again with this company.
Robin C.
GBPoor Policy! The shoes purchased did not fit and your company would not take them back unless I paid the shipping to China! They also initially offered me a 15% refund, which was ridiculous! After several emails back and forth, and a LOT of my time and effort, I finally was able to get a 75% refund. That was almost acceptable, but then I was stuck with a brand new pair of shoes that I couldn't wear! Your company either needs to stand behind your products in a MUCH better fashion or make it clear before a customer orders that you have NO return OR refund policy!
Donna Voss
GBLousy product, NO SERVICE! I recently ordered a pair of moccasins. I received them-the stitching is coming apart in one, the leather is a very cheap grade & they are poorly sized & made. I immediately sent a request for return info & reimbursement. It has now been several weeks -I received NOTHING! NO CALL, NO CORRESPONDENCE! RIPOFF! SAVE YOUR MONEY-shop elsewhere!!
Jessica Acevedo
GBCouldn’t give 0 stars so I settled for… Couldn’t give 0 stars so I settled for 1. Do not buy from this company. Cheap material and you do not get what is advertised. I paid $20 for fast 3 day delivery and package still arrived 2 weeks later. No number to call only email and they do not refund you all your money for merchandise, let alone the shipping. Total dissatisfaction!!!!