They are so woke They are so woke. They clearly work for the dealers which will come back to haunt them as buyers are getting frustrated with using their website. I hate how the site: 1). Defaults to "Include long distance delivery" Only punk yuppies get used cars delivered to them. 2. The site tells me that it is a "Hot Car" and likely to sell within a week. Shut up! I didn't ask for your opinion. 3. Great deal, good deal, fair deal. Again, shut up! I didn't ask for your opinion. 4. Payments? Society is screwed because we are a debtor nation. Everyone would be much better off if we paid cash for everything. Just show the price.

This is a joke This is a joke. The updates to my ad like price changes don't show up, the offer that I had just disappeared and there is no reason why and I cannot contact anyone directly to get any information. I put it on FB marketplace and had 10 hits in an hour but only 3 in 4 days with this waste of time. Save your money

Horrible experience. Waste of time and money. I too had a horrible experience with AutoTrader. Constant stream of scammers. No legitimate buyers. Customer support doesn't give a crap. Refused to give refund. A complete waste of my time and money. DON'T USE AUTOTRADER!

Terrible company Terrible company. Refuses to ad CARFAX to my listing because I’m not a dealer? Then forces me to use an inferior product that buyers do not care for. Then refuses to refund my money when I ask to remove my ad 3 business days after placing it. What a horrible company. THEY ONLY CARE ABOUT DEALERSHIPS NOT INDIVIDUALS. SCAM. STAY AWAY!

EXCELLENT way to sell your vehicle-Just 1 complaint 1-WEBSITE PORTAL-EASY for this 63 yr old to add and update listing! I cleaned up my photos using CANVA. Added a headline, and some details on some photos. I had the max photos so people knew exactly what the car was about. I also had a detailed description. 2-PRICING TOOL- I rate this a 1*. It is KBB (Kelly Blue Book) but go check KBB directly. I thought, based on their listing tool while you are filling out your listing, my car was UNDER-PRICED and found after a month of traffic, research, updating it was over-priced. I kept lowering the price. It sold, but having the RIGHT PRICE to start would have put me in a better position. 3-I logged in “incognito” often, to check my ad as a customer. All good. 4-CUSTOMER SERVICE- a 10 out of 10. I called nearly daily for a question or explanation I could not find via the website help. Never rushed, always friendly, helpful, very solution orientated and picked up on the 1st few rings! 5-LEADS- Expect fraudsters. Those asking for you to take checks, etc. How I filtered them: 1-ask questions. If they do not answer-they are fake. 2-ONLY after a couple of chat back and forth, I’d get on the phone after they gave me their number and I ran it through REV phone look up for a match. 6-I was excited for the opportunity to have financing offered/3rd party, but did not use that feature. 7-LEADS notifications- I went to AT several times a day vs relying on email etc to notify me. Stuff goes to junk mail, shows up late. I got a lot of views and tracked them. When it slowed, I updated my listing by switching up pictures or adjusting the description. That “refreshed” the listing. I also listed on Facebook Market, and sometimes referred those leads to AT to see a better “ad” post about the car, better layout and financing. I just pasted the URL of my ad into the FBM response. Excellent experience.