Andy
GBNot worth the fee This platform is no longer useful for private car sales. I recently sold 2 cars, one at £2k one at £20k, I paid £50 each time to Autotrader but got no enquiries from private buyers, only traders, despite marketing the cars at lower than their recommended price. In the end I sold the cheap one through Facebook and the other through a trading site. Don’t bother using Autotrader these days, it’s not worth the fee.
Michael Johnson
GBWithin hours of placing my ad I… Within hours of placing my ad I received 2 responses from people who were already “flagged” by Autotrader for suspicious activity, why are they still allowed access to the ads? The third response came directly from Autotrader in the form of a “direct buy” from them for less than half my asking price. The whole thing is a joke, a joke that cost me $49 which they refused to cancel the ad and give me a refund. Won’t happen again
Tony Airey
GBBias against individuals I am interested in buying a vehicle listed at £7,490, a "good price" according to Autotrader. They advise that the trade-in price for that same vehicle is £4,350, about a 40% difference below dealer "good price". This site has a trade bias. Individuals need to be aware that any dealer quoting the Autotrader trade-in price is not to be trusted. By association, nor are Autotrader.
Larry Wright
GBThis is a joke This is a joke. The updates to my ad like price changes don't show up, the offer that I had just disappeared and there is no reason why and I cannot contact anyone directly to get any information. I put it on FB marketplace and had 10 hits in an hour but only 3 in 4 days with this waste of time. Save your money
Barbara Avery
GBEXCELLENT way to sell your vehicle-Just 1 complaint 1-WEBSITE PORTAL-EASY for this 63 yr old to add and update listing! I cleaned up my photos using CANVA. Added a headline, and some details on some photos. I had the max photos so people knew exactly what the car was about. I also had a detailed description. 2-PRICING TOOL- I rate this a 1*. It is KBB (Kelly Blue Book) but go check KBB directly. I thought, based on their listing tool while you are filling out your listing, my car was UNDER-PRICED and found after a month of traffic, research, updating it was over-priced. I kept lowering the price. It sold, but having the RIGHT PRICE to start would have put me in a better position. 3-I logged in “incognito” often, to check my ad as a customer. All good. 4-CUSTOMER SERVICE- a 10 out of 10. I called nearly daily for a question or explanation I could not find via the website help. Never rushed, always friendly, helpful, very solution orientated and picked up on the 1st few rings! 5-LEADS- Expect fraudsters. Those asking for you to take checks, etc. How I filtered them: 1-ask questions. If they do not answer-they are fake. 2-ONLY after a couple of chat back and forth, I’d get on the phone after they gave me their number and I ran it through REV phone look up for a match. 6-I was excited for the opportunity to have financing offered/3rd party, but did not use that feature. 7-LEADS notifications- I went to AT several times a day vs relying on email etc to notify me. Stuff goes to junk mail, shows up late. I got a lot of views and tracked them. When it slowed, I updated my listing by switching up pictures or adjusting the description. That “refreshed” the listing. I also listed on Facebook Market, and sometimes referred those leads to AT to see a better “ad” post about the car, better layout and financing. I just pasted the URL of my ad into the FBM response. Excellent experience.