Bought 2 sets of Dango Buds in 2023 Bought 2 sets of Dango Buds in 2020. One set died about 6 months ago but now they are both stone dead--cannot get any lights up at all. Now finding it hard to find contact for company.

An absolute scam An absolute scam Purchased twice, the second time with a lifetime warranty. Two responses from their "customer service" team after numerous efforts to get the issues resolved. DangoBuds: "Just to inform you that we already stopped production for this model and our warranty only coverage manufacturing defect." Me: "It is a manufacturer defect. So I paid for the product and warranty and you're telling me I don't receive a replacement?" DangoBuds: "The warranty does not cover defects from prolonged usage. The product was delivered on August 13, 2021 this order is too old for a refund or a replacement." Apparently their lifetime warranty is the lifespan of a gnat.

Do Not Buy Dang Buds The dang buds died and wouldn't charge… The dang buds died and wouldn't charge in less than a year. They claim a lifetime guarantee. Lies. I've written them 8 times and nothing. No customer support. Do not buy!

Don't buy them!!! We bought a pair of Dango Buds from this website: buydangobuds.com in March, 2021 along with the extended warranty. They worked fine for about 6 months and then wouldn't charge anymore or connect via Bluetooth. We started contacting them last December with information about the extended warranty. This must be an overseas website because all we've heard is "we are busy and understaffed...please be patient". We've now gotten 5 of these e-mails, the last one stating, "we haven't heard back from you so the case is closed", even though we answered every one of their emails saying it still hasn't been resolved. This website seems to no longer even exist and unfortunately, we're pretty sure we've been duped. We're out the money for the ear buds along with the extended warranty.

FRAUD! I paid for the shipping and they said they were free after that. Then they billed me just like the review below. I am disputing the charge with my credit card company but I am also looking to press charges. This is FRAUD plain and simple. When my credit card company sent me paperwork, my earbuds actually came from qualityperformance in Clifton NJ. When you google that, it says your information is subject to not being private and not to click on it. Who is the CEO of this fraudulent company?