FRAUD! I paid for the shipping and they said they were free after that. Then they billed me just like the review below. I am disputing the charge with my credit card company but I am also looking to press charges. This is FRAUD plain and simple. When my credit card company sent me paperwork, my earbuds actually came from qualityperformance in Clifton NJ. When you google that, it says your information is subject to not being private and not to click on it. Who is the CEO of this fraudulent company?

TOTAL SCAM!!! Wasn't looking to try, actually wanted to buy for work. Ordered July 6, never received. 10 days later $80 was taken from my account. First chat support gave me tracking number and absolutely no movement. Chat again today(5 Aug 2021) no changed. Fritz insisted he couldn't cancel order until I received the earbuds. Kept getting excuses. TOTAL SCAM!!!! If Dango bothers to reply, screw you and your earbuds,I want my money back! Yeah, well I've already reached out and you keep telling me to be patient and wait longer for a refund for a trial on a product I never received. Archie (DangoBuds) Aug 5, 2021, 8:02 GMT+3 Hello Abigail, Thank you for reaching out! I am sorry to hear that you would like to cancel your DangoBuds order. A full refund has now been processed back to your original form of payment. Please allow up to 5-7 days (it may take up to 30 days) for the credited amount to appear on your statement. Thank you for your patience and if you need further assistance, please feel free to contact us. Kind Regards, Archie I did get my refund. Thank you.

DangoSCAM! I too was scammed by this company. Do not believe the sweet replies they are giving. About 3 weeks ago I was browsing email, Costco to be specific, and ad popped up that I had won, it appeared from Costco, just click here for free prize, so on. I never approved any transaction. Tried to close email, literally had to restart phone to get out. Today charge for $79.99 from what looks like from Dangobuds, not sure what this company's real name is, except FRAUD, Inc. My bank would not stop transaction, telling me technically I approved it. So I will use my own fraud protection by closing that bank account.

Bait and switch Bait and switch! Customer service will not answer phone, responds to messages, nor email. Order 1084620603 See the reply from them. The order number is above. Their email to me confirmed the order number as 1084620603.

An absolute scam An absolute scam Purchased twice, the second time with a lifetime warranty. Two responses from their "customer service" team after numerous efforts to get the issues resolved. DangoBuds: "Just to inform you that we already stopped production for this model and our warranty only coverage manufacturing defect." Me: "It is a manufacturer defect. So I paid for the product and warranty and you're telling me I don't receive a replacement?" DangoBuds: "The warranty does not cover defects from prolonged usage. The product was delivered on August 13, 2021 this order is too old for a refund or a replacement." Apparently their lifetime warranty is the lifespan of a gnat.