An absolute scam An absolute scam Purchased twice, the second time with a lifetime warranty. Two responses from their "customer service" team after numerous efforts to get the issues resolved. DangoBuds: "Just to inform you that we already stopped production for this model and our warranty only coverage manufacturing defect." Me: "It is a manufacturer defect. So I paid for the product and warranty and you're telling me I don't receive a replacement?" DangoBuds: "The warranty does not cover defects from prolonged usage. The product was delivered on August 13, 2021 this order is too old for a refund or a replacement." Apparently their lifetime warranty is the lifespan of a gnat.

Don't buy them!!! We bought a pair of Dango Buds from this website: buydangobuds.com in March, 2021 along with the extended warranty. They worked fine for about 6 months and then wouldn't charge anymore or connect via Bluetooth. We started contacting them last December with information about the extended warranty. This must be an overseas website because all we've heard is "we are busy and understaffed...please be patient". We've now gotten 5 of these e-mails, the last one stating, "we haven't heard back from you so the case is closed", even though we answered every one of their emails saying it still hasn't been resolved. This website seems to no longer even exist and unfortunately, we're pretty sure we've been duped. We're out the money for the ear buds along with the extended warranty.

Late and unspecified delivery message after sale. Dangobuds is an only online company who sells wireless earbuds similar to iPods at a much lower price. They do a lot of advertisement and positive reviews which seem to be prejudiced in favor being formulated all similar. Uninformed about that I ordered their product and don’t know yet the quality. Love to review later. The problem is the ordering process. The ordering is interrupted with many interim offers of buying more than one, guaranty extensions and insurance all with difficult to find links in small print that you are not interested. That’s cumbersome but acceptable if they can keep their price low by that. The biggest trouble is that after one makes the buy there is a bad surprise. They tell you in a banner on the sale confirmation that the delivery might take op more than 14 days or more. A inquiry about the delivery at the support desk says that the order is processed, no date of delivery.

Truly awful Truly awful Promised delivery after promised delivery NEVER TURN UP.! I emailed them 30 times, live chat 10 times and called them all bullish-t excuses every time Delivery they say is 3 to 7 days—-try over 2 months and they still don’t send 🤦‍♂️🤷‍♂️ “Yha they was sent 2 weeks ago but we don’t have a tracking number” was the most common excuse Scam company

I bought a case in January 2021 I bought a case in January 2021. Worked well until last week. Now the left ear bud has no sound and the right one has very low volume. I've tried everything from resetting to factory settings to forgetting device and rebooting to bluetooth. Nothing works and I can't get anyone to help. Don't be duped. They only work for a few months.