I paid $700 in fees for an unsuccessful two-month listing When I decided to sell an item on Audiogon, I had never done that - I'm a normal guy, not a retailer - and I screwed up and selected to pay fees up front. I wasn't being careful enough and didn't understand the options all that well. I listed the item for sale and received a couple offers, none of which was close to what I needed. The item never sold and I asked customer service - Tammy - if they would consider refunding some or all of my $700 listing fee since the item wasn't selling and I was having second thoughts about selling it at all now. I received absolutely no empathy, just questions like "Why did you list it if you weren't sure about selling?" She said she would not refund me any money. All she could offer is to re-list the item. Now, I am out $700 (!) -- not a small amount of money. I have a credit with Audiogon that I will never, ever use - I don't sell equipment like this very often, i.e. never. I've since asked to speak with a different manager and no one has responded. They are much better at taking your money than responding to requests for assistance. This is a warning to potential users - be very careful when selecting a fee option because if you screw up like I did, customer service will not help you and you could be out $700 just to list an item for two months. That's pretty good money for no work, Audiogon.

audiogon.com took £560 for a PS5… audiogon.com took £560 for a PS5 console that never arrived in the UK, Scam company

Take your business to Reverb! Take your business to Reverb! They appreciate your business, are professional, well run, and competent. Unfortunately I am far from able to say the same for Audiogon. They charge for listings prior to actually listing the item where as every competitor charges upon sale of the item likely due to the fact that they have hands down the lowest sales conversion rate of any site that I have utilized. Their Sales Manager attempted to insist that an 18% conversion rate for aggressively priced listings was "pretty good". I attempted to terminate my account by utilizing their support system and requested both my account with Audiogon as well as my account for their valuation tool. I was emailed by Tammy Holt attempting to convince me not to cancel the account. I received a charge a couple a weeks later for the subscription and emailed back requesting a refund and explaining the situation. The following is the rude, humorous, and unprofessional series of communication I received. Tammy herself is a whim I was again corresponding with and was initially told she never received the request. After pointing out that she could scroll to the bottom of the email chain and see her email, then it became due to the fact that I supposedly didn't request the valuation tool be canceled. All the while she attempted to suggest that it was my fault and they would not be refunding it. I requested contact information for a manager multiple times and was denied. I sent a message to Lindsey Karlson, the COO, via LinkedIn and requested the contact information for one of their managers that I could discuss th matter and with. The response I received was : " Hi Nick, thank you for your note, but I don't handle anything in this area, working with our support team is your best bet. I'm sure Tammy has or will consult her manager on whatever your issue may be that is still unresolved. Thank you.". Ultimately I've gotten a refund by initiating a charge back since they were unwilling to resolve a $10 mistake on their part. This organization apparently is of the belief that their customers need them as opposed to other way around. Take you business to Reverb where your business is will be valued. Maybe Audiogon will someday realize their customers are the reason they can open the doors and begin to treat them as such.

its ok service Good service. Waited a little too long

Audiogon is a Cesspool of Evil! If you sign up to Audiogon, you should be aware of what can happen. You can become a victim of internet terrorism. This is not a place for the exchange of ideas. It is a place where people with too much time and/or money hang out to troll, and bash, and lie and cheat, and defame. On Audiogon, this activity is OK, and even fun to the users. Horrific, despicable, unethical, users. Criminals. And they do not care. You may get trolled. Users will lie about you. They will try to tear you down, and do damage to your account. They will pry into every aspect of your life, to interfere with your life. They wish to cause you damage. They will call you on the phone. They will send you horrific emails. They will make threats against you. They will harass you. They will spend their time in simply making your life miserable. And to them, this is enjoyable. Many of these users are sick, and even suffer from mental illness. You may have joined to buy something or find out some audio information. I recommend that you do not take this chance. Or your life may be altered in a pretty horrible manner. Avoid this site like the plague, or it may make you ill. Seriously. If you want to invite audio-terrorists into your home, well, here you go. Audiogon.