great selection and community- but no protection bbeware- even though most audiogon sellers seem to be honest and fair, if you are unlucky enough to get scammed, audiogon will not protect you like ebay does. they have a dispute resolution process (which i have been through twice), that seems solid and thorough, but it has no teeth. after audiogon decides a dispute and declares a resolution, they have no enforcement. i bought an amp that arrived broken. the seller wouldn't let me return it so i went thru the dispute process and prevailed. they told me to return the amp, which i did. they told the seller to return my money. he did not. audiogon did nothing to enforce it and i got screwed!

Attacked in forums given death threats… Attacked in forums given death threats had crazy members accuse me of being a fake account when I joined over 20 years ago and have 600 + feedbacks admins do nothing best to avoid this site like the plague it has become.

I paid $700 in fees for an unsuccessful two-month listing When I decided to sell an item on Audiogon, I had never done that - I'm a normal guy, not a retailer - and I screwed up and selected to pay fees up front. I wasn't being careful enough and didn't understand the options all that well. I listed the item for sale and received a couple offers, none of which was close to what I needed. The item never sold and I asked customer service - Tammy - if they would consider refunding some or all of my $700 listing fee since the item wasn't selling and I was having second thoughts about selling it at all now. I received absolutely no empathy, just questions like "Why did you list it if you weren't sure about selling?" She said she would not refund me any money. All she could offer is to re-list the item. Now, I am out $700 (!) -- not a small amount of money. I have a credit with Audiogon that I will never, ever use - I don't sell equipment like this very often, i.e. never. I've since asked to speak with a different manager and no one has responded. They are much better at taking your money than responding to requests for assistance. This is a warning to potential users - be very careful when selecting a fee option because if you screw up like I did, customer service will not help you and you could be out $700 just to list an item for two months. That's pretty good money for no work, Audiogon.

The most greedy web ever The most greedy web ever . Charges by every post and keeps changing every month . Must be someone don’t know what to do with a lot of money to post on it .

Take your business to Reverb! Take your business to Reverb! They appreciate your business, are professional, well run, and competent. Unfortunately I am far from able to say the same for Audiogon. They charge for listings prior to actually listing the item where as every competitor charges upon sale of the item likely due to the fact that they have hands down the lowest sales conversion rate of any site that I have utilized. Their Sales Manager attempted to insist that an 18% conversion rate for aggressively priced listings was "pretty good". I attempted to terminate my account by utilizing their support system and requested both my account with Audiogon as well as my account for their valuation tool. I was emailed by Tammy Holt attempting to convince me not to cancel the account. I received a charge a couple a weeks later for the subscription and emailed back requesting a refund and explaining the situation. The following is the rude, humorous, and unprofessional series of communication I received. Tammy herself is a whim I was again corresponding with and was initially told she never received the request. After pointing out that she could scroll to the bottom of the email chain and see her email, then it became due to the fact that I supposedly didn't request the valuation tool be canceled. All the while she attempted to suggest that it was my fault and they would not be refunding it. I requested contact information for a manager multiple times and was denied. I sent a message to Lindsey Karlson, the COO, via LinkedIn and requested the contact information for one of their managers that I could discuss th matter and with. The response I received was : " Hi Nick, thank you for your note, but I don't handle anything in this area, working with our support team is your best bet. I'm sure Tammy has or will consult her manager on whatever your issue may be that is still unresolved. Thank you.". Ultimately I've gotten a refund by initiating a charge back since they were unwilling to resolve a $10 mistake on their part. This organization apparently is of the belief that their customers need them as opposed to other way around. Take you business to Reverb where your business is will be valued. Maybe Audiogon will someday realize their customers are the reason they can open the doors and begin to treat them as such.