Can't be trusted. Can't be trusted. I was the high-bidder for a headphone auction on Audiogon for which the seller cancelled at the very last second. This seemed suspicious to me, so I sent a contact to Audiogon asking for an explanation. In response, they emailed the seller asking for an explanation. The seller gave some spiel about being called out of town suddenly as to why they cancelled the auction. Audiogon's response to the seller: "Perhaps you can message the buyer when you are able to re-list the item." Wow. This was my first experience with Audiogon. This is also my last experience with them. I guess I got off light, since I didn't lose anything but time. But my time is valuable, and not to be wasted. I doubt this would have happened on ebay.

Ordered a JVC LT-40CF890Fire TV edition… Ordered a JVC LT-40CF890Fire TV edition 1st September no communication or TV. from Gadgets Pro but money on Credit Card also gone to Audiogon, Web site has disappeared, was on Amazon and internet Black it!! and see your Card Company. Not worth even 1 star

Take your business to Reverb! Take your business to Reverb! They appreciate your business, are professional, well run, and competent. Unfortunately I am far from able to say the same for Audiogon. They charge for listings prior to actually listing the item where as every competitor charges upon sale of the item likely due to the fact that they have hands down the lowest sales conversion rate of any site that I have utilized. Their Sales Manager attempted to insist that an 18% conversion rate for aggressively priced listings was "pretty good". I attempted to terminate my account by utilizing their support system and requested both my account with Audiogon as well as my account for their valuation tool. I was emailed by Tammy Holt attempting to convince me not to cancel the account. I received a charge a couple a weeks later for the subscription and emailed back requesting a refund and explaining the situation. The following is the rude, humorous, and unprofessional series of communication I received. Tammy herself is a whim I was again corresponding with and was initially told she never received the request. After pointing out that she could scroll to the bottom of the email chain and see her email, then it became due to the fact that I supposedly didn't request the valuation tool be canceled. All the while she attempted to suggest that it was my fault and they would not be refunding it. I requested contact information for a manager multiple times and was denied. I sent a message to Lindsey Karlson, the COO, via LinkedIn and requested the contact information for one of their managers that I could discuss th matter and with. The response I received was : " Hi Nick, thank you for your note, but I don't handle anything in this area, working with our support team is your best bet. I'm sure Tammy has or will consult her manager on whatever your issue may be that is still unresolved. Thank you.". Ultimately I've gotten a refund by initiating a charge back since they were unwilling to resolve a $10 mistake on their part. This organization apparently is of the belief that their customers need them as opposed to other way around. Take you business to Reverb where your business is will be valued. Maybe Audiogon will someday realize their customers are the reason they can open the doors and begin to treat them as such.