Just scammed out of £391 on an Xbox Just scammed out of £391 on an Xbox. They trade under a website - appliancesstore co uk but when you get the payment it goes to Audiogon.com. Non of the phone numbers work.

I paid $700 in fees for an unsuccessful two-month listing When I decided to sell an item on Audiogon, I had never done that - I'm a normal guy, not a retailer - and I screwed up and selected to pay fees up front. I wasn't being careful enough and didn't understand the options all that well. I listed the item for sale and received a couple offers, none of which was close to what I needed. The item never sold and I asked customer service - Tammy - if they would consider refunding some or all of my $700 listing fee since the item wasn't selling and I was having second thoughts about selling it at all now. I received absolutely no empathy, just questions like "Why did you list it if you weren't sure about selling?" She said she would not refund me any money. All she could offer is to re-list the item. Now, I am out $700 (!) -- not a small amount of money. I have a credit with Audiogon that I will never, ever use - I don't sell equipment like this very often, i.e. never. I've since asked to speak with a different manager and no one has responded. They are much better at taking your money than responding to requests for assistance. This is a warning to potential users - be very careful when selecting a fee option because if you screw up like I did, customer service will not help you and you could be out $700 just to list an item for two months. That's pretty good money for no work, Audiogon.

great selection and community- but no protection bbeware- even though most audiogon sellers seem to be honest and fair, if you are unlucky enough to get scammed, audiogon will not protect you like ebay does. they have a dispute resolution process (which i have been through twice), that seems solid and thorough, but it has no teeth. after audiogon decides a dispute and declares a resolution, they have no enforcement. i bought an amp that arrived broken. the seller wouldn't let me return it so i went thru the dispute process and prevailed. they told me to return the amp, which i did. they told the seller to return my money. he did not. audiogon did nothing to enforce it and i got screwed!